Everyone wants to know what AI can do, but this week’s panel is more interested in thinking through which tasks should be left to humans.

It features Mirna Arif, general manager for Middle East and Africa Growth Markets at Microsoft; Hossam Seifeldin, executive vice president and chief executive officer of Capgemini Egypt; and Ahmed Heikal, founder and chairman of Qalaa Holdings. 

Arif can’t imagine her workday without Copilot, but she’ll never offload a difficult conversation with a team member to an agent. Seifeldin’s teams build agents for clients, yet so far he himself doesn’t delegate work to an agent. And Heikal’s companies use AI in refineries and on farms, but cybersecurity is the part that gives him the greatest grief. 

All three are in conversation with Joseph Marks, EnterpriseAM’s AI + Innovation editor.

Forum Playback is a signature series where we capture conversations hosted as part of our invite-only gatherings, including the annual business forum.

A big thank you to our sponsors: Beltone, Orange, Mashreq, HSBC, eFinance Investment Group, Post for Investment, MNT-Halan, and Klivver.

For additional coverage from the forum, you can visit our website. 

To learn how you can advertise with EnterpriseAM, get in touch with Rehaam Romero: rromero@enterprisemea.com

Everyone wants to know what AI can do, but this week&rsquo;s panel is more interested in thinking through which tasks should be left to humans.
It features Mirna Arif, general manager for Middle East and Africa Growth Markets at Microsoft; Hossam Seifeldin, executive vice president and chief executive officer of Capgemini Egypt; and Ahmed Heikal, founder and chairman of Qalaa Holdings. Arif can&rsquo;t imagine her workday without Copilot, but she&rsquo;ll never offload a difficult conversation with a team member to an agent. Seifeldin&rsquo;s teams build agents for clients, yet so far he himself doesn&rsquo;t delegate work to an agent. And Heikal&rsquo;s companies use AI in refineries and on farms, but cybersecurity is the part that gives him the greatest grief.&nbsp;
All three are in conversation with Joseph Marks, EnterpriseAM&rsquo;s AI + Innovation editor.
Forum Playback is a signature series where we capture conversations hosted as part of our invite-only gatherings, including the annual business forum.
A big thank you to our sponsors: Beltone, Orange, Mashreq, HSBC, eFinance Investment Group, Post for Investment, MNT-Halan, and Klivver.
For additional coverage from the forum, you can visit our <a href="https://enterpriseam.com/egypt/forum-playback/can-your-company-afford-to-get-ai-wrong/">website</a>.&nbsp;
To learn how you can advertise with EnterpriseAM, get in touch with Rehaam Romero: rromero@enterprisemea.com

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Tune in to connect with a community as engaged in MENA business as you are, and get the stories you need on time and on the go.

Crafted for smart, ambitious, and globally aware professionals &mdash; the C-suite, directors, fund managers, and entrepreneurs shaping the MENA business agenda. We bring you the stories that matter &mdash; whether that&rsquo;s the &lsquo;inside baseball&rsquo; scoop you need to understand the local market, or contextualizing our region within a global perspective.
Tune in to connect with a community as engaged in MENA business as you are, and get the stories you need on time and on the go.

EnterpriseAM | Egypt

Forum Playback is a series where we capture conversations hosted as part of EnterpriseAM’s invite-only gatherings, including the annual business forum.