Etihad Airways has joined KLM in developing a channel on WhatsApp. Customers could potentially confirm bookings, ask questions, and receive check-in notifications, boarding passes and flight status updates using the popular mobile messaging app.

<p><a href="https://www.thestar.com.my/tech/tech-news/2018/07/24/etihad-launches-customer-service-line-on-whatsapp/" target="_blank">Etihad Airways has joined KLM in developing a channel on WhatsApp.</a> Customers could potentially confirm bookings, ask questions, and receive check-in notifications, boarding passes and flight status updates using the popular mobile messaging app.</p>

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