Artificial Intelligence (AI), Machine Learning (ML) and big data analytics have evolved rapidly over the past few years, allowing businesses to better use data to produce transformative results. According to a report by Gartner, “Predicts 2018: Artificial Intelligence” AI and ML strategy development is one of the five key priorities of executives.

 

While most South East Asian companies are only just starting to dip their toes into the world of AI and ML, Supahands, a Malaysian-outsourcing company, has fully embraced this technology with AWS. Last year, the company introduced DIANE, a state-of-the-art auto-routing technology that enables Supahands’ Project Managers to rapidly kick off projects by recommending SupaAgents based on the project’s nature and agent’s skillset. We speak to Mark Koh, CEO & Co-founder, and Greg Meehan, Head of Sales at Supahands Malaysia about how they are tapping AI and ML for the growth of their business.

Artificial Intelligence (AI), Machine Learning (ML) and big data analytics have evolved rapidly over the past few years, allowing businesses to better use data to produce transformative results. According to a report by Gartner, &ldquo;Predicts 2018: Artificial Intelligence&rdquo; AI and ML strategy development is one of the five key priorities of executives. &nbsp; While most South East Asian companies are only just starting to dip their toes into the world of AI and ML, Supahands, a Malaysian-outsourcing company, has fully embraced this technology with AWS. Last year, the company introduced DIANE, a state-of-the-art auto-routing technology that enables Supahands&rsquo; Project Managers to rapidly kick off projects by recommending SupaAgents based on the project&rsquo;s nature and agent&rsquo;s skillset. We speak to Mark Koh, CEO &amp; Co-founder, and Greg Meehan, Head of Sales at Supahands Malaysia about how they are tapping AI and ML for the growth of their business.

The flagship entrepreneurship show on BFM, featuring personal business stories from early stage start-ups, all the way to billionaire octogenarians in Malaysia and abroad. Notable guests include Martin Cooper (father of the mobile phone), Julian Assange (founder of WikiLeaks), Ralph Henry Baer (father of video games), Tony Buzan (Mindmap Guru), Isaac Tigrett (Hard Rock Cafe founder), Robert Kiyosaki (Financial Guru), Nick Vujicic (motivational speaker) and more. Tap into this valuable resource of shared experiences for the SME industry, which also touches on news, issues and trends affecting the business community and beyond.

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The essential toolkit for business, all in one place: from learning what to do and what not to do to the intricacies of keeping it all humming together nicely. Freda Liu, Jeff Sandhu, Audrey Raj, Richard Bradbury, Arvindh Yuvaraj and Christine Wong meld management with tech to keep you ahead of the trends that might vault productivity to another level.

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