Technology lifecycle management is a critical enabler of business success. However, the proliferation of technology consumption models, coupled with an increasingly complicated and fragmented supplier ecosystem, make it difficult for many organisations to adequately maintain their technology infrastructure in a way that fosters business agility and innovation. 

Global IT infrastructure and services company NTT DATA’s inaugural Lifecycle Management Report has found that globally 80% of organisations agree that inadequate or outdated technology is holding back organisational progress and innovation efforts. In fact, 93% of C-suite executives in APAC believe legacy infrastructure is greatly hindering their business agility. In addition, more than two thirds (69%) of currently active hardware in APAC (with scheduled last day of support) will no longer be supported by 2027.

Today, we speak with NTT DATA’s CEO for Malaysia, Henrick Choo, to explore the strategic importance of lifecycle management, uncover the obstacles hindering technology and business alignment, and identify actionable insights that organisations can implement to overcome these challenges.