The digital economy is booming, but KRI warns MSME digitalisation is “broad but shallow.” We explore why many micro- and small businesses digitise only their customer-facing functions while core operations remain manual, the practical costs of shallow digitalisation, and why micro-enterprises, about 71% of MSMEs, struggle to improve their digital maturity. 

<p>The digital economy is booming, but KRI warns MSME digitalisation is “broad but shallow.” We explore why many micro- and small businesses digitise only their customer-facing functions while core operations remain manual, the practical costs of shallow digitalisation, and why micro-enterprises, about 71% of MSMEs, struggle to improve their digital maturity.&nbsp;</p>

Helping you navigate the ever-changing universe of business, from headlines to the bottom line

<p>Helping you navigate the ever-changing universe of business, from headlines to the bottom line</p>