Volatility, AI, and uncertainty are no longer future risks. They are the conditions businesses are operating in right now.


Today, we examine what IBM’s 2026 Business and Technology Trends reveal about how organisations are responding to constant disruption. From decision-making at speed and real-time operations, to the shifting role of employees, AI transparency, and the growing importance of control and trust, this conversation looks past hype and into the choices that will shape competitiveness.


Dickson Woo, Country General Manager and Technology Leader at IBM Malaysia, talks about where leaders are focusing today, what may be underestimated, and which decisions will ultimately separate those who keep up from those who fall behind.

Volatility, AI, and uncertainty are no longer future risks. They are the conditions businesses are operating in right now. Today, we examine what IBM’s 2026 Business and Technology Trends reveal about how organisations are responding to constant disruption. From decision-making at speed and real-time operations, to the shifting role of employees, AI transparency, and the growing importance of control and trust, this conversation looks past hype and into the choices that will shape competitiveness. Dickson Woo, Country General Manager and Technology Leader at IBM Malaysia, talks about where leaders are focusing today, what may be underestimated, and which decisions will ultimately separate those who keep up from those who fall behind.

Helping you navigate the ever-changing universe of business, from headlines to the bottom line

Helping you navigate the ever-changing universe of business, from headlines to the bottom line