Join Fred Champlain and Mark Castoe as they tackle governance and risk in the context of technical debt.

There will always be technical debt, due to the fact that it is part of the technology landscape. Managing this debt as a business risk is where organizations can maintain business continuity and ensure continuous visibility. 

Listen now, and check out Fred's recent blog, " Technical Debt: A Hidden Blocker to Business Transformation."

Join Fred Champlain and Mark Castoe as they tackle governance and risk in the context of technical debt.
There will always be technical debt, due to the fact that it is part of the technology landscape. Managing this debt as a business risk is where organizations can maintain business continuity and ensure continuous visibility. 
Listen now, and check out Fred's recent blog, " <a href="https://www.servicenow.com/community/spm-blog/technical-debt-a-hidden-blocker-to-business-transformation/ba-p/2974161">Technical Debt: A Hidden Blocker to Business Transformation</a>."

Welcome to the Enterprise Agility Podcast. Join Jim Tisch and Andy Jordan as they this host this podcast series. Enterprise agility is your ability to rapidly sense and respond to change and enable digital transformation and manage disruption. 

Welcome to the Enterprise Agility Podcast. Join Jim Tisch and Andy Jordan as they this host this podcast series. Enterprise agility is your ability to rapidly sense and respond to change and enable digital transformation and manage disruption.

Enterprise Agility ServiceNow SPM Podcast

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

Visit the Now Community forums

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!
<a href="https://community.servicenow.com/community">Visit the Now Community forums</a>

ServiceNow Podcasts

In this podcast series, you’ll hear from IT experts, leading change agents, and rockstars that create a daily impact on their organizations and customers.

Creating and maintaining an organization designed to succeed in today’s ever changing world.

Subscribe to other ServiceNow podcasts
ServiceNow Community Podcasts
Join us on the SPM community!

 

In this podcast series, you&rsquo;ll hear from IT experts, leading change agents, and rockstars that create a daily impact on their organizations and customers.
Creating and maintaining an organization designed to succeed in today&rsquo;s ever changing world.
Subscribe to other ServiceNow podcasts
<ul>
<li><a href="https://omny.fm/shows/servicenow-cloudcast/playlists">ServiceNow Community Podcasts</a></li>
<li><a href="https://community.servicenow.com/community?id=community_forum&amp;sys_id=7d291a2ddbd897c068c1fb651f9619da">Join us on the SPM community</a>!</li>
</ul>
&nbsp;

Enterprise Agility ServiceNow SPM

Recognizing the hidden blockers to business continuity

In this episode of the Enterprise Agility Podcast, Fred Champlain and Richard Knaster wrap up their discussion of the rapid evolution of AI. This evolution is reshaping business agility and competitiveness, with generative AI optimizing operations and enhancing customer experiences through faster decision-making and deeper insights into customer needs. Maintaining core business fundamentals while experimenting with AI and adopting hypothesis-driven strategies is key to staying competitive, allowing AI to handle routine tasks so humans can focus on creativity and innovation. Listen now to learn more.

In this episode of the Enterprise Agility Podcast, Fred Champlain and Richard Knaster wrap up their discussion of the rapid evolution of AI. This evolution is reshaping business agility and competitiveness, with generative AI optimizing operations and enhancing customer experiences through faster decision-making and deeper insights into customer needs. Maintaining core business fundamentals while experimenting with AI and adopting hypothesis-driven strategies is key to staying competitive, allowing AI to handle routine tasks so humans can focus on creativity and innovation. Listen now to learn more.

Embracing AI for Business Agility and Customer-Centric Innovation

In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain and Richard Knaster continue their conversation on the pressures and opportunities that GenAI and agentic AI bring to enterprises. Organizations face challenges in managing vast data and must adopt responsible AI practices to avoid issues like AI "hallucinations." Ensuring curated, trustworthy models, continuous training, and data quality is essential for creating valuable innovations while minimizing legal risks from inaccurate AI outputs. Join us to gain valuable perspectives on leveraging AI responsibly and effectively in your organization.

In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain and Richard Knaster continue their conversation on the pressures and opportunities that GenAI and agentic AI bring to enterprises. Organizations face challenges in managing vast data and must adopt responsible AI practices to avoid issues like AI "hallucinations." Ensuring curated, trustworthy models, continuous training, and data quality is essential for creating valuable innovations while minimizing legal risks from inaccurate AI outputs. Join us to gain valuable perspectives on leveraging AI responsibly and effectively in your organization.

Unlocking AI’s Potential for Enterprises and Responsible Growth

In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain, ServiceNow Agile Evangelist, talks with Richard Knaster, a SAFe Fellow and author of The Lean Agile Way, about AI’s transformative impact on business agility. Richard highlights AI’s rapid integration into existing solutions, offering cost savings and enhanced agility. He discusses AI’s ability to detect weak signals from customer interactions, leading to better insights and improved customer service through automation. This discussion offers valuable insights for executives navigating AI’s role in business transformation.

In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain, ServiceNow Agile Evangelist, talks with Richard Knaster, a SAFe Fellow and author of The Lean Agile Way, about AI’s transformative impact on business agility. Richard highlights AI’s rapid integration into existing solutions, offering cost savings and enhanced agility. He discusses AI’s ability to detect weak signals from customer interactions, leading to better insights and improved customer service through automation. This discussion offers valuable insights for executives navigating AI’s role in business transformation.

Recognizing the hidden blockers to business continuity

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