Join Andy Jordan and Debbra McGrath (Sr. Technical Product Marketing Manager, ServiceNow) on this podcast episode as they discuss the importance of business outcomes to drive enterprise agility. They discuss the challenges that organizations face in managing these outcomes. Many organizations start with good intentions to define and measure outcomes, but the pressures of vanity metrics (a.k.a., traffic light indicators) often take precedence. Learn how ServiceNow helps organizations better manage outcomes beyond traditional red, yellow and green status indicators so you can improve how you measure business investments and deliver higher customer value.To learn more about how outcomes can be managed and realized, register to join us for our webinar, “Aligning to Business Outcomes” occurring September 30th.

Join Andy Jordan and Debbra McGrath (Sr. Technical Product Marketing Manager, ServiceNow) on this podcast episode as they discuss the importance of business outcomes to drive enterprise agility. They discuss the challenges that organizations face in managing these outcomes. Many organizations start with good intentions to define and measure outcomes, but the pressures of vanity metrics (a.k.a., traffic light indicators) often take precedence. Learn how ServiceNow helps organizations better manage outcomes beyond traditional red, yellow and green status indicators so you can improve how you measure business investments and deliver higher customer value.To learn more about how outcomes can be managed and realized, register to join us for our webinar, &ldquo;<a href="https://go.servicenow.com/LP=14721?referenceSource=podcast2" data-stringify-link="https://go.servicenow.com/LP=14721?referenceSource=podcast2" data-sk="tooltip_parent">Aligning to Business Outcomes</a>&rdquo; occurring September 30th.

Welcome to the Enterprise Agility Podcast. Join Jim Tisch and Andy Jordan as they this host this podcast series. Enterprise agility is your ability to rapidly sense and respond to change and enable digital transformation and manage disruption. 

Welcome to the Enterprise Agility Podcast. Join Jim Tisch and Andy Jordan as they this host this podcast series. Enterprise agility is your ability to rapidly sense and respond to change and enable digital transformation and manage disruption.

Enterprise Agility ServiceNow SPM Podcast

In this podcast series, you’ll hear from IT experts, leading change agents, and rockstars that create a daily impact on their organizations and customers.

Creating and maintaining an organization designed to succeed in today’s ever changing world.

Subscribe to other ServiceNow podcasts
ServiceNow Community Podcasts
Join us on the SPM community!

 

In this podcast series, you&rsquo;ll hear from IT experts, leading change agents, and rockstars that create a daily impact on their organizations and customers.
Creating and maintaining an organization designed to succeed in today&rsquo;s ever changing world.
Subscribe to other ServiceNow podcasts
<ul>
<li><a href="https://omny.fm/shows/servicenow-cloudcast/playlists">ServiceNow Community Podcasts</a></li>
<li><a href="https://community.servicenow.com/community?id=community_forum&amp;sys_id=7d291a2ddbd897c068c1fb651f9619da">Join us on the SPM community</a>!</li>
</ul>
&nbsp;

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