In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain, ServiceNow Agile Evangelist, talks with Richard Knaster, a SAFe Fellow and author of The Lean Agile Way, about AI’s transformative impact on business agility. Richard highlights AI’s rapid integration into existing solutions, offering cost savings and enhanced agility. He discusses AI’s ability to detect weak signals from customer interactions, leading to better insights and improved customer service through automation. This discussion offers valuable insights for executives navigating AI’s role in business transformation.

In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain, ServiceNow Agile Evangelist, talks with Richard Knaster, a SAFe Fellow and author of The Lean Agile Way, about AI’s transformative impact on business agility. Richard highlights AI’s rapid integration into existing solutions, offering cost savings and enhanced agility. He discusses AI’s ability to detect weak signals from customer interactions, leading to better insights and improved customer service through automation. This discussion offers valuable insights for executives navigating AI’s role in business transformation.

Welcome to the Enterprise Agility Podcast. Join Jim Tisch and Andy Jordan as they this host this podcast series. Enterprise agility is your ability to rapidly sense and respond to change and enable digital transformation and manage disruption. 

Welcome to the Enterprise Agility Podcast. Join Jim Tisch and Andy Jordan as they this host this podcast series. Enterprise agility is your ability to rapidly sense and respond to change and enable digital transformation and manage disruption.

Enterprise Agility ServiceNow SPM Podcast

In this podcast series, you’ll hear from IT experts, leading change agents, and rockstars that create a daily impact on their organizations and customers.

Creating and maintaining an organization designed to succeed in today’s ever changing world.

Subscribe to other ServiceNow podcasts
ServiceNow Community Podcasts
Join us on the SPM community!

 

In this podcast series, you&rsquo;ll hear from IT experts, leading change agents, and rockstars that create a daily impact on their organizations and customers.
Creating and maintaining an organization designed to succeed in today&rsquo;s ever changing world.
Subscribe to other ServiceNow podcasts
<ul>
<li><a href="https://omny.fm/shows/servicenow-cloudcast/playlists">ServiceNow Community Podcasts</a></li>
<li><a href="https://community.servicenow.com/community?id=community_forum&amp;sys_id=7d291a2ddbd897c068c1fb651f9619da">Join us on the SPM community</a>!</li>
</ul>
&nbsp;

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