Chris Voss is the former lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.

Today, Chris Voss is the CEO & Founder of The Black Swan Group Ltd and best-selling author of Never Split the Difference. Voss has revolutionized negotiation tactics and greatly impacted how organizations and individuals globally understand and negotiate with one another. His book aims to provide a comprehensive guide to negotiating theory and strategy, giving you the tools you need to negotiate successfully. Voss’s thesis is that good negotiation happens on the emotional level of the brain, not the rational level. Your job as a negotiator, Voss argues, is to practice and display empathy toward your counterpart by understanding their emotions, learning to see the situation from their point of view—and, ultimately, getting them to feel comfortable enough with you to let their emotional guard down.

During Chris’s 24 year tenure in the Bureau, he worked through approximately 150 kidnappings worldwide. ​He was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Taking emotional intelligence and intuition to the next level, Chis takes us through the negotiation skills that can give us the competitive edge in any discussion, especially as we attempt to drive collective buy-in to a clean energy future.

Favourite quotes:

"Negotiation is the art of creating possibilities"

"Persuasion is not about how bright or smooth or forceful you are. It’s about the other party convincing themselves that the solution you want is their own idea. So don’t beat them with logic or brute force. Ask them questions that open paths to your goals. It’s not about you."

Handy links:

Chris's website

Chris's book

Chris Voss video interview

Chris on Medium

 

Chris Voss&nbsp;is the former lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI&rsquo;s hostage negotiation representative for the National Security Council&rsquo;s Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. &nbsp;He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case &ndash; Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.
Today, Chris Voss is the CEO &amp; Founder of The Black Swan Group Ltd and best-selling author of Never Split the Difference. Voss has revolutionized negotiation tactics and greatly impacted how organizations and individuals globally understand and negotiate with one another. His book aims to provide a comprehensive guide to negotiating theory and strategy, giving you the tools you need to negotiate successfully. Voss&rsquo;s thesis is that good negotiation happens on the emotional level of the brain, not the rational level. Your job as a negotiator, Voss argues, is to practice and display empathy toward your counterpart by understanding their emotions, learning to see the situation from their point of view&mdash;and, ultimately, getting them to feel comfortable enough with you to let their emotional guard down.
During Chris&rsquo;s 24 year tenure in the Bureau, he worked through approximately 150 kidnappings worldwide.&nbsp;​He was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General&rsquo;s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Taking emotional intelligence and intuition to the next level, Chis takes us through the negotiation skills that can give us the competitive edge in any discussion, especially as we attempt to drive collective buy-in to a clean energy future.
Favourite quotes:
"Negotiation is the art of creating possibilities"
"Persuasion is not about how bright or smooth or forceful you are. It&rsquo;s about the other party convincing themselves that the solution you want is their own idea. So don&rsquo;t beat them with logic or brute force. Ask them questions that open paths to your goals. It&rsquo;s not about you."
Handy links:
<a href="https://www.blackswanltd.com/our-team/chris-voss">Chris's website</a>
<a href="https://www.bookdepository.com/Never-Split-the-Difference-Chris-Voss/9781847941497?redirected=true&amp;selectCurrency=AUD&amp;w=AF45AU963PQT9TA8V9CX&amp;gclid=Cj0KCQjw-NaJBhDsARIsAAja6dP1L67mx2vHMFaEB6AOjyPtG7VW1T3m0bmAPISjOECcT9fZ-6Ph2psaAgA0EALw_wcB">Chris's book</a>
<a href="https://youtu.be/sWHdESZ69FI">Chris Voss video interview</a>
<a href="https://medium.com/@CVoss">Chris on Medium</a>
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Energy Trailblazers is a podcast and video conversation series hosted by renowned interviewer Holly Ransom and created by the founders of Energy Disruptors: UNITE. The Calgary-based initiative has been awarded for its in-person conferences designed to accelerate global clean energy and climate solutions by uniting the world’s boldest trailblazers.

In collaboration with EY, the team is rallying the most inspirational entrepreneurs, business leaders and global thinkers in energy, finance, investment, technology, automotive, public policy, and creative sectors to move the conversation forward and understand how we catalyse the human change necessary for clean energy adoption.

We believe conversations about our clean energy future should be as relevant around a kitchen or classroom table as they are around boardroom or political tables. Only audacious creativity and unprecedented collaboration between diverse groups will ensure we evolve fast enough to outpace our global energy and climate challenges.

We’re here to fuel a new energy conversation and it starts with you.

Energy Trailblazers is a podcast and video conversation series hosted by renowned interviewer Holly Ransom and created by the founders of Energy Disruptors: UNITE. The Calgary-based initiative has been awarded for its in-person conferences designed to accelerate global clean energy and climate solutions by uniting the world&rsquo;s boldest trailblazers.
In collaboration with EY, the team is rallying the most inspirational entrepreneurs, business leaders and global thinkers in energy, finance, investment, technology, automotive, public policy, and creative sectors to move the conversation forward and understand how we catalyse the human change necessary for clean energy adoption.
We believe conversations about our clean energy future should be as relevant around a kitchen or classroom table as they are around boardroom or political tables. Only audacious creativity and unprecedented collaboration between diverse groups will ensure we evolve fast enough to outpace our global energy and climate challenges.
We&rsquo;re here to fuel a new energy conversation and it starts with you.

Energy Trailblazers | hosted by Holly Ransom | powered by EY

Energy Trailblazers with Holly Ransom

Get ready to meet the trailblazers driving the human change behind our clean energy future. This week our trailblazer is Chris Voss, the former lead FBI negotiator for international kidnapping, crisis, and hostage situations.   Today the best-selling author of Never Split the Difference is bringing his many years of high-stakes negotiations to global conversations including climate change. Chris walks us through the application of tactical empathy, curiosity, and getting to “destination yes” amidst the divided public discourse pertaining to our clean energy future.  We’re here to fuel a new energy conversation and it starts with you.

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