Campbell McGlynn, Executive GM People & Culture, at leading aged care provider IRT Group reveals the immense emotional labour of the aged care industry, and how in just 6 months emotional intelligence has already made a mark.

The Aged Care sector is responsible for the care of over 1.3 million Australians. However, there has been growing concern and widespread reporting on inadequate quality of care and safety. In 2018, the Australian Government established the Royal Commission into Aged Care Quality and Safety. Its final report has revealed harrowing information on the dire state of the sector. It has confirmed issues such as poor workplace conditions, understaffing and abuse, making it clearer than ever that the industry is failing its vulnerable customers and workforce.

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Visit genosinternational.com for world-leading assessments, programs and the latest EI. You can also connect with us on LinkedIn.

Additional resources
Emotional Intelligence is backed by extensive research and results. For generals EI research and papers click here, and to learn about the business case and value proposition of EI click here.

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<a href="https://www.linkedin.com/in/campbell-mcglynn-0b107113">Campbell McGlynn</a>, Executive GM People &amp; Culture, at leading aged care provider <a href="https://www.irt.org.au/">IRT Group</a> reveals the immense emotional labour of the aged care industry, and how in just 6 months emotional intelligence has already made a mark.
The Aged Care sector is responsible for the care of over 1.3 million Australians. However, there has been growing concern and widespread reporting on inadequate quality of care and safety. In 2018, the Australian Government established the Royal Commission into Aged Care Quality and Safety. Its final report has revealed harrowing information on the dire state of the sector. It has confirmed issues such as poor workplace conditions, understaffing and abuse, making it clearer than ever that the industry is failing its vulnerable customers and workforce.
Learn more about Genos Emotional Intelligence Visit genosinternational.com for world-leading assessments, programs and the latest EI. You can also connect with us on <a href="https://au.linkedin.com/company/genos">LinkedIn</a>.
Additional resources Emotional Intelligence is backed by extensive research and results. For generals EI research and papers <a href="https://www.genosinternational.com/emotional-intelligence/#research">click here</a>, and to learn about the business case and value proposition of EI <a href="https://www.genosinternational.com/business-case/">click here</a>.
Learn more about Genos in your local market For Genos North America <a href="https://www.genosnorthamerica.com/">click here.</a> For Genos Europe <a href="https://genosemotionalintelligence.com/">click here.</a> For Genos International for all other markets <a href="https://www.genosinternational.com/">click here.</a>
Enjoyed this episode? Leave a review below and let us know.&nbsp;

An exploration of the impact of emotional intelligence in business and life. Co hosts Marie El Daghl and global emotional intelligence expert Dr Ben Palmer invite a different guest each month to share how EI was a game changer in their organisation.

An exploration of the impact of emotional intelligence in business and life. Co hosts Marie El Daghl and global emotional intelligence expert Dr Ben Palmer invite a different guest each month to share how EI was a game changer in their organisation.

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