In this episode Karen Mangia shares her insights on the importance of values alignment in entrepreneurship and leadership, her personal journey, and her upcoming book, "Sundays with Salvador.” She also discusses the concept of moving from momentous to momentum, emphasizing the effectiveness of focusing on small, actionable steps. Karen highlights the significance of defining success on one's own terms, suggesting that clarity in this area can guide decision-making and filter opportunities.
Karen Mangia is the President & Chief Strategy Officer of The Engineered Innovation Group, a high-growth B2B SaaS startup, and a Board Advisor for Podopolo, a VC-backed startup revolutionizing podcasting with AI. With a background as the Vice President of Customer and Market Insights at Salesforce, she provided strategic consultation to Fortune 1000 companies and high-growth businesses to drive transformation and growth. A leading authority on Customer Experience, Customer Success, and the Future of Work, Karen has chaired the Customer Experience Council for the Conference Board and led multiple Customer Advisory Boards. Prior to Salesforce, she held key roles at Cisco Systems, achieving remarkable success in global voice of the customer and supplier diversity. Karen is also a host of the Future of Work podcast, "Success From Anywhere," and an author of four books, including the WSJ Bestseller "Success From Anywhere: Create Your Own Future of Work From the Inside Out." She is a Certified Customer Experience Professional (CCXP) and has received several prestigious awards for her contributions, including the Ball State Distinguished Alumni Award and the Ivy Tech Distinguished Alumni Award.
You can connect with Karen in the following ways:
Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track. To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR
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