A Guide to Crafting Epic Employee Experiences in 2024 with Catrin Lewis

NEW YEAR - NEW EPISODE! As we kick off the year, consider this: How can you unlock your team's full potential at work? And as a leader, how can you deepen your responsibility to nurture your community—ensuring happiness, a sense of belonging, and letting everyone know that their daily contributions truly matter?

Why? Because as the world evolves, the consistent heartbeat of your organisation is its people. Aligning that heartbeat with your operational strategy is crucial today and in the future.

In today's podcast, we speak with Catrin Lewis, a global trailblazer in employee experience. A globally recognised, multi-award-winning culture and transformation specialist, Catrin shares insights, tools, and strategies to unleash your people's power and change the world at work. Cat, as she is affectionately known, is the founder of her own consultancy, also aptly called CAT, which stands for Culture and Transformation. Through her work, she empowers leaders to unleash the full potential of their people, acting as a catalyst for positive change in the workplace.

She is also the former Head of Global Engagement and Internal Communications at Reward Gateway, who has helped more than 4,000 of the world’s leading companies in 23 countries make work better via an employee engagement platform. She is also an HR Advisor for Tenzing, the go-to investor for ambitious entrepreneurs looking to scale tech-enabled businesses.

Our conversation with Cat unveils many valuable insights. In a world where metrics often overshadow meaning, she advocates for a fundamental shift, urging business leaders to see themselves as community leaders. She also emphasises that the true potential of any organisation lies in the fulfilment of its people, highlighting the crucial role of purpose, belonging, and trust.

Overall, this conversation felt like catching up with an old friend and had a great flow. Cat's passion for her work shines through, showcasing why she's a true pioneer not only in making work a better place but also in changing the world at work by focusing on the human heartbeat of any organisation.

Catrin Lewis: https://www.linkedin.com/in/catlewis33/

The Monster In The Office: https://www.youtube.com/watch?v=7txA4BwA8Og

CHAPTERS

00:00:00 Introduction

00:03:18 Breaking Down Leadership Hierarchies

00:05:35 Cat's Purpose

00:08:12 The Disengagement Danger Zone

00:11:04 Scaling Up HR Tech

00:12:15 Decoding Employee Engagement

00:15:22 Does purpose in the workplace matter?

00:16:38 Can you measure meaning?

00:20:09 The Art Of Listening To Your People