Doug Melville hosts Sarah Davis and Ben Hemminger, founder and co-founder of Fashionphile, now CEO and COO of the largest ultra-luxury handbag and accessory retailer in the U.S. They trace their roots from selling on eBay in 1999 and bootstrapping the business, including a strategic early base in Beverly Hills to build trust and credibility through authentication guides and strong feedback. They discuss partnering after an earlier startup, leaving stable career paths, and finding product-market fit in luxury resale. Fashionphile has grown to hundreds of millions in revenue, 400+ employees, 14 locations and major flagships in San Diego, LA, and New York, plus London and Tokyo offices. They cover supply-vs-demand dynamics, the “pay her fast and fair” seller strategy, brand relationships, pricing trends, and evolving authentication tools and anti-fraud efforts, and close with advice to start quickly and obsess over customers.

Fashionphile.com

Fashionphile on Instagram

DM Doug:

@DougMelville

www.DougMelville.com