In this episode of Disruption/Interruption, host KJ interviews Matt Seefeld, CEO at MedEvolve, about the chaos and inefficiencies in the US healthcare revenue cycle. Matt shares how generative AI and a focus on human accountability can help providers achieve "zero touch" claims, reduce waste, and improve access to care, especially for small and rural hospitals.

 

Four Key Takeaways:
The Real Cost of Healthcare is Obscured (3:00)
The US healthcare system lacks alignment between consumers, providers, and payers, making it nearly impossible to know the true cost of care.
Administrative Waste is a Billion-Dollar Problem (04:01)
Most providers touch claims multiple times, with 63% of those touches being wasted effort due to system inefficiencies and payer games.
AI is a Tool, Not a Cure-All (31:50)
While AI can automate and improve processes, more than half of claim errors still require human intervention, and technology alone won't solve systemic issues.
Access to Care is Shrinking for Many Americans (24:00, 27:00)
As costs rise and reimbursements fall, small and rural hospitals are closing, and more Americans are forced to seek care through emergency services or go without.

 

Quote of the Show (31:50):
"More than half—53%—of the errors that we see that humans have to get involved with come from AI solutions, so they're not smart enough yet." - Matt Seefeld

 

Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.

 

Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval

 

Ways to connect withMatt Seefeld:

LinkedIn: https://www.linkedin.com/in/matt-seefeld-521319/

Company Website:  https://medevolve.com

 

How to get more Disruption/Interruption: 

Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption

Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755

Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD

In this episode of Disruption/Interruption, host KJ interviews Matt Seefeld, CEO at MedEvolve, about the chaos and inefficiencies in the US healthcare revenue cycle. Matt shares how generative AI and a focus on human accountability can help providers achieve "zero touch" claims, reduce waste, and improve access to care, especially for small and rural hospitals.
&nbsp;
Four Key Takeaways:
<ol>
<li>The Real Cost of Healthcare is Obscured (3:00) The US healthcare system lacks alignment between consumers, providers, and payers, making it nearly impossible to know the true cost of care.</li>
<li>Administrative Waste is a Billion-Dollar Problem (04:01) Most providers touch claims multiple times, with 63% of those touches being wasted effort due to system inefficiencies and payer games.</li>
<li>AI is a Tool, Not a Cure-All (31:50) While AI can automate and improve processes, more than half of claim errors still require human intervention, and technology alone won't solve systemic issues.</li>
<li>Access to Care is Shrinking for Many Americans (24:00, 27:00) As costs rise and reimbursements fall, small and rural hospitals are closing, and more Americans are forced to seek care through emergency services or go without.</li>
</ol>
&nbsp;
Quote of the Show (31:50): "More than half&mdash;53%&mdash;of the errors that we see that humans have to get involved with come from AI solutions, so they're not smart enough yet." - Matt Seefeld
&nbsp;
Join our Anti-PR newsletter where we&rsquo;re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.
&nbsp;
Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: <a href="https://info.jotopr.com/free-anti-pr-eval">https://info.jotopr.com/free-anti-pr-eval</a>
&nbsp;
Ways to connect with Matt Seefeld:
LinkedIn:&nbsp;<a href="https://www.linkedin.com/in/matt-seefeld-521319/">https://www.linkedin.com/in/matt-seefeld-521319/</a>
Company Website: &nbsp;<a href="https://medevolve.com/">https://medevolve.com</a>
&nbsp;
How to get more Disruption/Interruption:&nbsp;
Amazon Music - <a href="https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption">https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption</a>
Apple Podcast - <a href="https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755">https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755</a>
Spotify - <a href="https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD?si=22332d4cd4ef4e41">https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD</a>

When did you say ”THAT’S IT! I’VE HAD IT!”? Time to Disrupt and Interrupt with host Karla Jo. Every week KJ interviews professionals who are disrupting their industries and altering economic networks that have been antiquated with bull-headed predecessors holding up the progress.

KJ delves into uncovering more from industry rebels and innovators that you didn’t know you needed in your life.

Advertisement