How airline compensations work

SQ321 and why goodwill payments are made

When do passengers go to court?

Increased insurance cost will trickle down

Some passengers of SQ321 were given cash advances in light of injuries when the aircraft experienced severe turbulence. Are all airlines obliged to compensate? How are amounts decided and could you later sue for more? Lawyers Paul Ng, head of aviation at Rajah and Tann Singapore LLP, and Chooi Jing Yen from Eugene Thuraisingam LLP are guests.

Some passengers of SQ321 were given cash advances in light of injuries when the aircraft experienced severe turbulence. Are all airlines obliged to compensate? How are amounts decided and could you later sue for more? Lawyers Paul Ng, head of aviation at Rajah and Tann Singapore LLP, and Chooi Jing Yen from Eugene Thuraisingam LLP are guests.

CNA's weekly news podcast takes a deep dive into issues that people talk about at dining tables and in office corridors. Previously called Heart of the Matter, Deep Dive is now hosted by Steven Chia and Crispina Robert.

CNA's weekly news podcast takes a deep dive into issues that people talk about at dining tables and in office corridors. Previously called Heart of the Matter, Deep Dive is now hosted by Steven Chia and Crispina Robert.

Take a deep dive into issues that people talk about at dining tables and in office corridors. Previously called Heart of the Matter, Deep Dive is now hosted by Steven Chia and Crispina Robert.

Deep Dive

CNA's weekly news podcast takes a deep dive into issues that people talk about at dining tables and in office corridors.

Previously called Heart of the Matter, Deep Dive is now hosted by Steven Chia and Crispina Robert.

CNA's weekly news podcast takes a deep dive into issues that people talk about at dining tables and in office corridors.

Previously called Heart of the Matter, Deep Dive is now hosted by Steven Chia and Crispina Robert.

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