Profile of the average Singaporean shopper

How 'dark patterns' can influence how you shop

Living in a high-trust society

How AI can compel shoppers to buy more

How can we be better shoppers?

Three online retailers were recently flagged for using misleading marketing tactics known as “dark patterns” such as fake countdown timers or low-stock alerts designed to create a sense of urgency among shoppers. But when these nudges cross the line to become unethical or even fraudulent, how do we maintain a safe shopping environment? Steven Chia and Tiffany Ang sit down with Professor Sharon Ng from the Nanyang Business School and Liew Sai Ming from Behavioural Insights Team to discuss the psychology behind shopping habits and the challenges in outmaneuvering these rapidly evolving marketing tactics.

Three online retailers were recently flagged for using misleading marketing tactics known as &ldquo;dark patterns&rdquo; such as fake countdown timers or low-stock alerts designed to create a sense of urgency among shoppers. But when these nudges cross the line to become unethical or even fraudulent, how do we maintain a safe shopping environment? Steven Chia and Tiffany Ang sit down with Professor Sharon Ng from the Nanyang Business School and Liew Sai Ming from Behavioural Insights Team to discuss the psychology behind shopping habits and the challenges in outmaneuvering these rapidly evolving marketing tactics.

Steven Chia and Tiffany Ang unpack Singapore news. Listen in as they take a deep dive into hot button issues that matter so that you are always in the know. 

Steven Chia and Tiffany Ang unpack Singapore news. Listen in as they take a deep dive into hot button issues that matter so that you are always in the know.&nbsp;

Take a deep dive into issues that people talk about at dining tables and in office corridors. Previously called Heart of the Matter, Deep Dive is now hosted by Steven Chia and Crispina Robert.

Deep Dive

Steven Chia and Otelli Edwards unpack Singapore news. Listen in as they take a deep dive into hot button issues that matter so that you are always in the know. 

Steven Chia and Otelli Edwards unpack Singapore news. Listen in as they take a deep dive into hot button issues that matter so that you are always in the know.&nbsp;