What is NurseFirst

Change management needed

Non-life-threatening indicators

Alternative care pathways in Singapore

Non-life-threatening 995 calls will be directed to NurseFirst, a triage helpline, under a six-month nationwide trial aimed at easing the burden on emergency services. How exactly does it work, and will the public adapt?

Steven Chia and Otelli Edwards find out from Col Dr David Pflug, chief medical officer of the Singapore Civil Defence Force and Dr Jade Kua, clinical lead for the NurseFirst helpline and senior consultant at the emergency medicine department in Woodlands Health.

Non-life-threatening 995 calls will be directed to NurseFirst, a triage helpline, under a six-month nationwide trial aimed at easing the burden on emergency services. How exactly does it work, and will the public adapt?
Steven Chia and Otelli Edwards find out from Col Dr David Pflug, chief medical officer of the Singapore Civil Defence Force and Dr Jade Kua, clinical lead for the NurseFirst helpline and senior consultant at the emergency medicine department in Woodlands Health.

Steven Chia and Tiffany Ang unpack Singapore news. Listen in as they take a deep dive into hot button issues that matter so that you are always in the know. 

Steven Chia and Tiffany Ang unpack Singapore news. Listen in as they take a deep dive into hot button issues that matter so that you are always in the know.&nbsp;

Take a deep dive into issues that people talk about at dining tables and in office corridors. Previously called Heart of the Matter, Deep Dive is now hosted by Steven Chia and Crispina Robert.

Deep Dive

Steven Chia and Otelli Edwards unpack Singapore news. Listen in as they take a deep dive into hot button issues that matter so that you are always in the know. 

Steven Chia and Otelli Edwards unpack Singapore news. Listen in as they take a deep dive into hot button issues that matter so that you are always in the know.&nbsp;

Calling 995? You may be rerouted to the NurseFirst helpline instead – here’s how it works

https://api.omny.fm/orgs/7740012e-e1bd-4f85-81c4-a7f50047134a/clips/4bf79aad-cafa-4fd7-8a09-b2f3008689a5/transcript

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