The Delhi District Consumer Disputes Redressal Commission has ordered Air India to pay Rs 1.5 lakh in compensation to a father and daughter over poor services on a Delhi–New York flight. What prompted the consumer forum to hold the airline responsible for causing mental agony and harassment?

<p>The Delhi District Consumer Disputes Redressal Commission has ordered Air India to pay Rs 1.5 lakh in compensation to a father and daughter over poor services on a Delhi&ndash;New York flight. What prompted the consumer forum to hold the airline responsible for causing mental agony and harassment?</p>

Welcome to the Daily News Dose Podcast by Onmanorama. Tune in to get updated about the major news stories of the day.

<p>Welcome to the Daily News Dose Podcast by Onmanorama. Tune in to get updated about the major news stories of the day.</p>

Daily News Dose

Welcome to the Daily News Dose Podcast by Onmanorama. Tune in to get updated about the major news stories of the day.04:09 PM