Erik and Bob Take your questions. Autopilot feature on Tesla electric car has difficulty "seeing" stopped firetrucks. Also, Tesla is hard at work on a Model 3 performance upgrade package. California approves a "gold standard" Net Neutrality package. Why Internet speeds in Australia are so slow. A listener experiences buffering when watching videos on the Internet. We help a user who is having problems with User Profiles in Windows 7. A user with a Kindle Fire device looks for suitable anti-virus protection. A camera user is looking for a way to scan negatives to a USB drive.