Consumer complaints involving live stream sales on e-commerce and social media platforms are rising in Singapore, with cases ranging from counterfeit and defective products to misleading claims, delivery failures and refund disputes. Justine Moss and Susan Ng speak with Linus Ng, Chairperson, Consumer Education Committee, CASE, about why live stream shopping is gaining popularity, the safeguards consumers should look for, what recourse buyers have when things go wrong, and whether stronger rules are needed to protect online shoppers.

Consumer complaints involving live stream sales on e-commerce and social media platforms are rising in Singapore, with cases ranging from counterfeit and defective products to misleading claims, delivery failures and refund disputes. Justine Moss and Susan Ng speak with Linus Ng, Chairperson, Consumer Education Committee, CASE, about why live stream shopping is gaining popularity, the safeguards consumers should look for, what recourse buyers have when things go wrong, and whether stronger rules are needed to protect online shoppers.

The best interviews from CNA938 on Singapore news, current affairs, health, entertainment and money.

The best interviews from CNA938 on Singapore news, current affairs, health, entertainment and money.

CNA938 Rewind

The best interviews from CNA938 on Singapore news, business updates, entertainment and food.

The best interviews from CNA938 on Singapore news, business updates, entertainment and food.