Having trouble getting through? We're joined by Emma Serlin, founder of the London Speech Workshop and author of The Communication Equation (and her 10-week old, Leo), to explain how to be a brilliant communicator - even if you're in a horrible mood.

Get better at your job with the unlicensed and off-the-leash Unregulated show, from City AM. A no holds barred, uncensored look at the personalities behind the world's businesses. The show with leadership skills and professional development at its heart. Hosts Emma Haslett and Caitlín Morrison find out what you need to succeed as a leader, entrepreneur and in your career.

<p>Get better at your job with the unlicensed and off-the-leash Unregulated show, from City AM. A no holds barred, uncensored look at the personalities behind the world's businesses. The show with leadership skills and professional development at its heart. Hosts Emma Haslett and Caitlín Morrison find out what you need to succeed as a leader, entrepreneur and in your career.</p>

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