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Host Jon Kec explores a critical question in chiropractic care: Why do nearly 1 in 5 patients start treatment but don't follow through?

Jon is joined by Dr. Tom Ventimiglia, a retired chiropractor with nearly 40 years of experience, who shares his insights on the biopsychosocial aspects of patient care, the importance of effective communication, and how to build empowering relationships with patients.

Discover strategies to improve adherence and how to leverage motivational interviewing for better outcomes.

 0:00 - Introduction: The Patient Retention Dilemma

 0:31 - Meet Dr. Tom Ventimiglia

1:03 - Understanding Patient Non-Adherence

3:28 - Empowering Patients Through Communication

13:41 - Setting SMART Goals for Patient Success

20:36 - The Role of Technology and AI in Patient Care

23:26 - Final Thoughts on How to Enhance Patient Relationships

 

If you have questions for “Chiropractical”, reach out at ASKNCMIC@NCMIC.com.

Watch the video version of this episode on the NCMIC YouTube Channel. https://youtu.be/flRFqwe3bLk

 

Connect with us: 

https://www.facebook.com/ncmic

https://www.instagram.com/ncmicinsurance/

https://www.ncmic.com

 

Host Jon Kec explores a critical question in chiropractic care: Why do nearly 1 in 5 patients start treatment but don't follow through?
Jon is joined by Dr. Tom Ventimiglia, a retired chiropractor with nearly 40 years of experience, who shares his insights on the biopsychosocial aspects of patient care, the importance of effective communication, and how to build empowering relationships with patients.
Discover strategies to improve adherence and how to leverage motivational interviewing for better outcomes.
&nbsp;0:00 - Introduction: The Patient Retention Dilemma
&nbsp;0:31 - Meet Dr. Tom Ventimiglia
1:03 - Understanding Patient Non-Adherence
3:28 - Empowering Patients Through Communication
13:41 - Setting SMART Goals for Patient Success
20:36 - The Role of Technology and AI in Patient Care
23:26 - Final Thoughts on How to Enhance Patient Relationships
&nbsp;
If you have questions for &ldquo;Chiropractical&rdquo;, reach out at&nbsp;<a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>.
Watch the video version of this episode on the NCMIC YouTube Channel. <a href="https://youtu.be/flRFqwe3bLk">https://youtu.be/flRFqwe3bLk</a>
&nbsp;
Connect with us:&nbsp;
<a href="https://www.facebook.com/ncmic">https://www.facebook.com/ncmic</a>
<a href="https://www.instagram.com/ncmicinsurance/">https://www.instagram.com/ncmicinsurance/</a>
<a href="https://www.ncmic.com">https://www.ncmic.com</a>
&nbsp;

You're a doctor and a business owner. We're bringing practical, actionable advice from subject matter experts, and inspiration and insight from industry thought leaders, all designed with you in mind. 

You're a doctor and a business owner. We're bringing practical, actionable advice from subject matter experts, and inspiration and insight from industry thought leaders, all designed with you in mind.&nbsp;

Chiropractical

Being a chiropractor is more than a career; it’s a calling. NCMIC is in a unique position to bring together thought leaders, industry experts, and folks who are just plain smart on all sorts of topics. Sometimes we’ll take a 30,000-foot view, other times we’ll get into the nitty gritty. But our goal will always be the same: to help you do more and do better, for yourself, your patients, and your community.

Being a chiropractor is more than a career; it’s a calling. NCMIC is in a unique position to bring together thought leaders, industry experts, and folks who are just plain smart on all sorts of topics. Sometimes we’ll take a 30,000-foot view, other times we’ll get into the nitty gritty. But our goal will always be the same: to help you do more and do better, for yourself, your patients, and your community.

Why do 1 in 5 patients not follow through on their treatment plan? Host Jon Kec is joined by Dr. Tom Ventimiglia to discuss new approaches in developing a better plan between doctors and patients.

Why Your Patients Aren't Sticking to the Plan

Tackling Burnout

Creating Exceptional Patient Experiences

Communicating Chiropractic: A Unified Message

A Bittersweet Farewell: Whitmer's Retirement

Happy Holidays!

Thank you for being part of an unforgettable year of Chiropractical. From our conversations to taking the show live to The National by FCA in Orlando, this season has reminded me just how special this community is.

As we head into a new season, I’m excited to welcome new voices, explore new challenges, and keep growing together. If you haven’t caught up on these highlights yet, now’s the perfect time.

Thank you for listening, and warmest wishes for a joyful holiday season and an inspiring start to 2026. 

Happy Holidays,
Jon 

Join host Jon Kec as he looks back on some of the most meaningful chiropractic moments of 2025, from Dr. Alan Sokoloff’s unforgettable Super Bowl game-day adjustment to Dr. Mario Fucinari’s honest insights on navigating burnout.

You’ll revisit powerful stories like Dr. Lisa Goodman’s approach to elevating patient care and hear Dr. Glenn Jaffe and Kevin Rosario talk about what it really takes to unify our profession’s message.

You’ll also reflect on Dr. Tom Ventimiglia’s perspective on patient compliance and share in the heartfelt sendoff of Mike Whitmer as he closes out a remarkable 24-year career.

This episode isn’t just a recap, it’s a reminder of why chiropractic matters and a celebration of the purpose and passion that move this profession forward. 

00:00 - Introduction to Chiropractic Highlights

00:53 - Super Bowl Adjustment: A Game-Changing Moment

05:55 - Tackling Burnout: Advice from Dr. Mario Fucinari

08:41 - Creating Exceptional Patient Experiences

10:27 - Communicating Chiropractic: A Unified Message

14:41 - Understanding Patient Compliance

16:22 - A Bittersweet Farewell: Mike Whitmer's Retirement

21:08 - Conclusion and Looking Forward to 2026

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com.

Watch the video version of this episode on the NCMIC YouTube Channel. 

Connect with us: 

https://www.facebook.com/ncmic

https://www.instagram.com/ncmicinsurance/

https://www.ncmic.com

Happy Holidays!
Thank you for being part of an unforgettable year of Chiropractical. From our conversations to taking the show live to The National by FCA in Orlando, this season has reminded me just how special this community is.
As we head into a new season, I&rsquo;m excited to welcome new voices, explore new challenges, and keep growing together. If you haven&rsquo;t caught up on these highlights yet, now&rsquo;s the perfect time.
Thank you for listening, and warmest wishes for a joyful holiday season and an inspiring start to 2026.&nbsp;
Happy Holidays, Jon&nbsp;
Join host Jon Kec as he looks back on some of the most meaningful chiropractic moments of 2025, from Dr. Alan Sokoloff&rsquo;s unforgettable Super Bowl game-day adjustment to Dr. Mario Fucinari&rsquo;s honest insights on navigating burnout.
You&rsquo;ll revisit powerful stories like Dr. Lisa Goodman&rsquo;s approach to elevating patient care and hear Dr. Glenn Jaffe and Kevin Rosario talk about what it really takes to unify our profession&rsquo;s message.
You&rsquo;ll also reflect on Dr. Tom Ventimiglia&rsquo;s perspective on patient compliance and share in the heartfelt sendoff of Mike Whitmer as he closes out a remarkable 24-year career.
This episode isn&rsquo;t just a recap, it&rsquo;s a reminder of why chiropractic matters and a celebration of the purpose and passion that move this profession forward.&nbsp;
00:00 - Introduction to Chiropractic Highlights
00:53 - Super Bowl Adjustment: A Game-Changing Moment
05:55 - Tackling Burnout: Advice from Dr. Mario Fucinari
08:41 - Creating Exceptional Patient Experiences
10:27 - Communicating Chiropractic: A Unified Message
14:41 - Understanding Patient Compliance
16:22 - A Bittersweet Farewell: Mike Whitmer's Retirement
21:08 - Conclusion and Looking Forward to 2026
If you have questions for Chiropractical, reach out at&nbsp;<a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>.
Watch the <a href="https://youtu.be/XgmN-hsS0q4">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
Connect with us:&nbsp;
<a href="https://www.facebook.com/ncmic">https://www.facebook.com/ncmic</a>
<a href="https://www.instagram.com/ncmicinsurance/">https://www.instagram.com/ncmicinsurance/</a>
<a href="https://www.ncmic.com">https://www.ncmic.com</a>

Join host Jon Kec as he looks back on some of the most meaningful chiropractic moments of 2025, including Dr. Alan Sokoloff’s unforgettable Super Bowl game-day adjustment to Dr. Mario Fucinari’s honest insights on navigating burnout.

2025 in Review: Chiropractical's Can't Miss Moments

The Importance of Chiropractic in the VA

Research and Data on Chiropractic Care

A WWII Veteran's First Trip to a Chiropractor

Opportunities for Chiropractors in the VA

Join host Jon Kec for a powerful conversation about chiropractic care in the Veterans Affairs system, where serving those who served takes on new meaning.

In this episode of Chiropractical, Jon sits down with Dr. Anthony Lisi, National Chiropractic Program Director for the VA, to explore how chiropractic became part of veteran healthcare, how it continues to evolve, and where it’s headed next. Since chiropractic became a VA benefit in 2004, it’s grown into a vital part of how our nation cares for its veterans. 

Today, more than 500 chiropractors across 100 VA sites are helping veterans live with less pain and more possibility. From groundbreaking research to hands-on care, you’ll hear how doctors across the country are making a real difference—and how the next generation of chiropractors can be part of it.

00:00 - The Evolution of Chiropractic in the VA

00:46 - Today's Chiropractic Landscape in the VA

01:41 - Welcome Dr. Anthony Lisi

02:52 - The Importance of Chiropractic in the VA

04:37 - Integration and Training in the VA System

11:15 - Research and Data on Chiropractic Care

15:21 - A WWII Veteran's first trip to a Chiropractor

21:18 - Opportunities for Chiropractors in the VA

30:24 - Conclusion and Final Thoughts 

For more details on chiropractic and the VA, connect: https://www.rehab.va.gov/chiro/ 

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com.

Watch the video version of this episode on the NCMIC YouTube Channel. 

Connect with us: 

https://www.facebook.com/ncmic

https://www.instagram.com/ncmicinsurance/

https://www.ncmic.com

Join host Jon Kec for a powerful conversation about chiropractic care in the Veterans Affairs system, where serving those who served takes on new meaning.
In this episode of Chiropractical, Jon sits down with Dr. Anthony Lisi, National Chiropractic Program Director for the VA, to explore how chiropractic became part of veteran healthcare, how it continues to evolve, and where it&rsquo;s headed next. Since chiropractic became a VA benefit in 2004, it&rsquo;s grown into a vital part of how our nation cares for its veterans.&nbsp;
Today, more than 500 chiropractors across 100 VA sites are helping veterans live with less pain and more possibility. From groundbreaking research to hands-on care, you&rsquo;ll hear how doctors across the country are making a real difference&mdash;and how the next generation of chiropractors can be part of it.
00:00 - The Evolution of Chiropractic in the VA
00:46 - Today's Chiropractic Landscape in the&nbsp;VA
01:41 - Welcome Dr. Anthony Lisi
02:52 - The Importance of Chiropractic in the VA
04:37 - Integration and Training in the VA System
11:15 - Research and Data on Chiropractic Care
15:21 - A WWII Veteran's first trip to a Chiropractor
21:18 - Opportunities for Chiropractors in the&nbsp;VA
30:24 - Conclusion and Final Thoughts&nbsp;
For more details on chiropractic and the VA, connect: <a href="https://www.rehab.va.gov/chiro/">https://www.rehab.va.gov/chiro/</a>&nbsp;
If you have questions for Chiropractical, reach out at&nbsp;<a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>.
Watch the <a href="https://youtu.be/VfWjIhPMUIk?si=FdHgEtVgckTu3OqR">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
Connect with us:&nbsp;
<a href="https://www.facebook.com/ncmic">https://www.facebook.com/ncmic</a>
<a href="https://www.instagram.com/ncmicinsurance/">https://www.instagram.com/ncmicinsurance/</a>
<a href="https://www.ncmic.com">https://www.ncmic.com</a>

In this episode of  "Chiropractical",  Host Jon Kec delves into the integration of chiropractic care into the Department of Veterans Affairs system. Since becoming a standard VA benefit in 2004, chiropractic services have expanded to over a hundred sites with more than 500 chiropractors serving veterans. Jon Kec speaks withhts i Dr. Anthony Lisi, the National Program Director for Chiropractic Services at the VA, who provides insignto the growth and development of the program, its impact on veterans and healthcare providers, and future directions. 

Serving Those Who Served: How Chiropractic Supports Veterans

Case 1: Trusted Friendship Gone Wrong

Case 2: From Late to Litigation

Case 3: The Accusation That Shook the Clinic

When the Nightmare Ends, the Lessons Begin

In this spine-tingling episode of Chiropractical, Host Jon Kec opens NCMIC’s “Claims Crypt” to uncover three true stories where everyday, respected chiropractors found themselves at the center of shocking lawsuits, and discovered the hard lessons about the risks that come with care.

Too chilling to venture into the Crypt alone, Jon is joined by NCMIC Claims experts Tom Caswell and Zach Meyers, they examine how even when chiropractors do everything right, they can still find themselves living in a legal nightmare.

From sudden lawsuits to social media backlash and allegations of misconduct, this true-life tales underscores the importance of being prepared in a litigious world. 

Don’t forget to leave a comment and share your thoughts on which story shook you the most.

00:00 - Opening of the Claims Crypt

01:11 - Halloween Traditions and Introductions

01:53 - Case 1: Trusted Friendship Gone Wrong

09:01 - Case 2: From Late to Litigation

16:41 - Case 3: The Accusation That Shook the Clinic

31:11 - When the Nightmare Ends, the Lessons Begin

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com.

Watch the video version of this episode on the NCMIC YouTube Channel. 

Episode released: October 14, 2025

Connect with us: 

https://www.facebook.com/ncmic

https://www.instagram.com/ncmicinsurance/

https://www.ncmic.com

 

In this spine-tingling episode of&nbsp;Chiropractical, Host Jon Kec opens NCMIC&rsquo;s &ldquo;Claims Crypt&rdquo; to uncover three true stories where everyday, respected chiropractors found themselves at the center of shocking lawsuits, and discovered the hard lessons about the risks that come with care.
Too chilling to venture into the Crypt alone, Jon is joined by NCMIC Claims experts Tom Caswell and Zach Meyers, they examine how even when chiropractors do everything right, they can still find themselves living in a legal nightmare.
From sudden lawsuits to social media backlash and allegations of misconduct, this true-life tales underscores the importance of being prepared in a litigious world.&nbsp;
Don&rsquo;t forget to leave a comment and share your thoughts on which story shook you the most.
00:00 - Opening of the Claims Crypt
01:11 - Halloween Traditions and Introductions
01:53 - Case 1: Trusted Friendship Gone Wrong
09:01 - Case 2: From Late to Litigation
16:41 - Case 3: The Accusation That Shook the Clinic
31:11 - When the Nightmare Ends, the Lessons Begin
If you have questions for Chiropractical, reach out at&nbsp;<a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>.
Watch the <a href="https://youtu.be/VfWjIhPMUIk?si=FdHgEtVgckTu3OqR">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
Episode released: October 14, 2025
Connect with us:&nbsp;
<a href="https://www.facebook.com/ncmic">https://www.facebook.com/ncmic</a>
<a href="https://www.instagram.com/ncmicinsurance/">https://www.instagram.com/ncmicinsurance/</a>
<a href="https://www.ncmic.com">https://www.ncmic.com</a>
&nbsp;

In this spine-chilling episode of Chiropractical, host Jon Kec cracks open NCMIC’s “Claims Crypt” to reveal three real-life lawsuits where trusted chiropractors suddenly found themselves in terrifying legal battles. Joined by NCMIC Claims experts Tom Caswell and Zach Meyers, Jon exposes how even the most careful doctors can be blindsided by lawsuits, and why preparation is the only real protection in a litigious world.

Why Your Patients Aren't Sticking to the Plan

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