When AI Gets it Wrong

The "Ticking Time Bomb"

Counseling Doctors Through Claims

The Case of the Predatory Patient 

When Good Intentions Create Bad Outcomes 

Paying Bills Without Admitting Fault

In Chiropractical's annual "Tales from the Claims Crypt" episode, host Jon Kec is joined by NCMIC claims specialists Tom Caswell and Zach Myers to explore four unsettling real-world chiropractic liability cases, each packed with lessons that can help practitioners avoid costly mistakes.
When AI Becomes a Liability: A chiropractor turns to an AI app for guidance during a medical emergency instead of immediately calling 911, creating unnecessary risk.
The "Ticking Time Bomb Patient: A patient with an undiagnosed condition suffers a terrible injury that ultimately results in a wrongful death claim, despite normal imaging findings and care that appeared clinically appropriate.
The Case of the Predatory Patient: A questionable EMS and ultrasound burn allegation raises read flags, but thorough documentation and billing evidence help dismantle the claim.
When Good Intentions Create Bad Outcomes: A chiropractor's instinct to be friendly and apologetic leads to statements that could be used against them in a liability claim.

01:19 - When AI Gets it Wrong

10:00 - The "Ticking Time Bomb"

16:39 - Counseling Doctors Through Claims

21:32 - The Case of the Predatory Patient 

29:26 - When Good Intentions Create Bad Outcomes 

36:22 - Paying Bills Without Admitting Fault

This episode of Chiropractical was released October 19, 2026.

Watch the video version of this episode on the NCMIC YouTube Channel. 

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com

 

In Chiropractical's annual "Tales from the Claims Crypt" episode, host Jon Kec is joined by NCMIC claims specialists Tom Caswell and Zach Myers to explore four unsettling real-world chiropractic liability cases, each packed with lessons that can help practitioners avoid costly mistakes.
<hr>
<ul>
<li>When AI Becomes a Liability: A chiropractor turns to an AI app for guidance during a medical emergency instead of immediately calling 911, creating unnecessary risk.</li>
<li>The "Ticking Time Bomb Patient: A patient with an undiagnosed condition suffers a terrible injury that ultimately results in a wrongful death claim, despite normal imaging findings and care that appeared clinically appropriate.</li>
<li>The Case of the Predatory Patient: A questionable EMS and ultrasound burn allegation raises read flags, but thorough documentation and billing evidence help dismantle the claim.</li>
<li>When Good Intentions Create Bad Outcomes: A chiropractor's instinct to be friendly and apologetic leads to statements that could be used against them in a liability claim.</li>
</ul>
<hr>
01:19 - When AI Gets it Wrong
10:00 - The "Ticking Time Bomb"
16:39 - Counseling Doctors Through Claims
21:32 - The Case of the Predatory Patient&nbsp;
29:26 - When Good Intentions Create Bad Outcomes&nbsp;
36:22 - Paying Bills Without Admitting Fault
<hr>
This episode of Chiropractical was released October 19, 2026.
Watch the <a href="https://youtu.be/1J7nMA_ylYw?si=EowyrV0ZKCLwsQ5l">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
If you have questions for Chiropractical, reach out at <a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>
&nbsp;

You're a doctor and a business owner. We're bringing practical, actionable advice from subject matter experts, and inspiration and insight from industry thought leaders, all designed with you in mind. 

You're a doctor and a business owner. We're bringing practical, actionable advice from subject matter experts, and inspiration and insight from industry thought leaders, all designed with you in mind.&nbsp;

Chiropractical

Being a chiropractor is more than a career; it’s a calling. NCMIC is in a unique position to bring together thought leaders, industry experts, and folks who are just plain smart on all sorts of topics. Sometimes we’ll take a 30,000-foot view, other times we’ll get into the nitty gritty. But our goal will always be the same: to help you do more and do better, for yourself, your patients, and your community.

Being a chiropractor is more than a career; it’s a calling. NCMIC is in a unique position to bring together thought leaders, industry experts, and folks who are just plain smart on all sorts of topics. Sometimes we’ll take a 30,000-foot view, other times we’ll get into the nitty gritty. But our goal will always be the same: to help you do more and do better, for yourself, your patients, and your community.