A stranger walks in the door and hands you an envelope. You've been served. What do you do next? Find out in this episode of Chiropractical.

This can be a scary time. The decisions you make at this moment can seriously impact the outcome of your malpractice claim. Shanna Patrick has been supporting chiropractors for more than ten years. She walks us through the path of a claim from the moment you're served until the case is marked 'closed.' 

In our Ask NCMIC segment, we talk with Chima Igbokwe about a new solution to solve an old practice dilemma in the chiropractic office: getting EHR and payment processing to connect. 

Transcript.

You've Been Served: Dos and Don'ts

A stranger walks in the door and hands you an envelope. You've been served. What do you do next? Find out in this episode of Chiropractical.
This can be a scary time. The decisions you make at this moment can seriously impact the outcome of your malpractice claim. Shanna Patrick has been supporting chiropractors for more than ten years. She walks us through the path of a claim from the moment you're served until the case is marked 'closed.' 
In our Ask NCMIC segment, we talk with Chima Igbokwe about a new solution to solve an old practice dilemma in the chiropractic office: getting EHR and payment processing to connect. 
<a href="https://www.ncmic.com/webres/File/podcast/Transcript%20Chiropractical%20Anatomy%20of%20a%20Claim%20Episode.pdf">Transcript</a>.
<a href="https://www.ncmic.com/insurance/malpractice/policy-features/you-just-learned-a-malpractice-claim-has-been-made-against-you--now-what/">You've Been Served: Dos and Don'ts</a>

You're a doctor and a business owner. We're bringing practical, actionable advice from subject matter experts, and inspiration and insight from industry thought leaders, all designed with you in mind. 

You're a doctor and a business owner. We're bringing practical, actionable advice from subject matter experts, and inspiration and insight from industry thought leaders, all designed with you in mind.&nbsp;

Chiropractical

Being a chiropractor is more than a career, it’s a calling, and that’s been true at any time in history. NCMIC is in a unique position to bring together thought leaders, industry experts, and folks who are just plain smart on all sorts of topics. Sometimes we’ll take a 30,000 foot view, other times we’ll get into the nitty gritty. But our goal will always be the same: to help you do more and do better, for yourself, your team and your community.

Being a chiropractor is more than a career, it&rsquo;s a calling, and that&rsquo;s been true at any time in history. NCMIC is in a unique position to bring together thought leaders, industry experts, and folks who are just plain smart on all sorts of topics. Sometimes we&rsquo;ll take a 30,000 foot view, other times we&rsquo;ll get into the nitty gritty. But our goal will always be the same: to help you do more and do better, for yourself, your team and your community.

Anatomy of a Claim

In this episode of Chiropractical, host Mike Whitmer hands over the reins to Dr. Jon Kec from NCMIC, offering a deep dive into the nuanced insurance needs of practicing chiropractors.

Key Points:

General vs. Malpractice Insurance: The episode kicks off with a scenario illustrating a common mishap in a chiropractic office, leading to a discussion on why general liability insurance is critical and distinct from malpractice insurance.

Specialized Insurance Policies: Andy Pratt emphasizes the importance of having specialized insurance policies for different types of risks, including general liability and cyber liability insurance. The discussion underscores why "one-size-fits-all" insurance policies may not offer adequate protection.

Cybersecurity Threats: The increasing relevance of cyber liability insurance is addressed, highlighting the vulnerability of chiropractic offices to cyber attacks and data breaches, stressing the importance of protecting patient information.

Employment Practices Liability Insurance (EPLI): The conversation shifts to the significance of EPLI for protecting against claims of wrongful termination and other employment-related issues.

Disability Insurance: The necessity of disability insurance for chiropractors, given the physical nature of their work, is also discussed, stressing the importance of ensuring income continuation in case of injury.

Ask NCMIC:

Mike Whitmer also discusses the importance of attending live events like Parker Seminars in Las Vegas, highlighting the benefits beyond continuing education, such as networking, leadership opportunities, and vendor exploration.

Special Guest:

Andy Pratt: With over 20 years at NCMIC, Pratt brings invaluable insight into the intricacies of insurance policies and risk management for chiropractic practices.

Hosts:

Mike Whitmer: Regular host of Chiropractical.

Dr. Jon Kec: Guest host for the episode, offering a unique perspective as both a chiropractor and an insurance expert.

Resources:

For more detailed information on insurance needs for chiropractors and how to protect your practice, visit NCMIC's website.

To ask questions or suggest topics for future episodes, email askncmic@ncmic.com.

In this episode of Chiropractical, host Mike Whitmer hands over the reins to Dr. Jon Kec from NCMIC, offering a deep dive into the nuanced insurance needs of practicing chiropractors.
Key Points:
General vs. Malpractice Insurance: The episode kicks off with a scenario illustrating a common mishap in a chiropractic office, leading to a discussion on why general liability insurance is critical and distinct from malpractice insurance.
Specialized Insurance Policies: Andy Pratt emphasizes the importance of having specialized insurance policies for different types of risks, including general liability and cyber liability insurance. The discussion underscores why "one-size-fits-all" insurance policies may not offer adequate protection.
Cybersecurity Threats: The increasing relevance of cyber liability insurance is addressed, highlighting the vulnerability of chiropractic offices to cyber attacks and data breaches, stressing the importance of protecting patient information.
Employment Practices Liability Insurance (EPLI): The conversation shifts to the significance of EPLI for protecting against claims of wrongful termination and other employment-related issues.
Disability Insurance: The necessity of disability insurance for chiropractors, given the physical nature of their work, is also discussed, stressing the importance of ensuring income continuation in case of injury.
Ask NCMIC:
Mike Whitmer also discusses the importance of attending live events like Parker Seminars in Las Vegas, highlighting the benefits beyond continuing education, such as networking, leadership opportunities, and vendor exploration.
Special Guest:
Andy Pratt: With over 20 years at NCMIC, Pratt brings invaluable insight into the intricacies of insurance policies and risk management for chiropractic practices.
Hosts:
Mike Whitmer: Regular host of Chiropractical.
Dr. Jon Kec: Guest host for the episode, offering a unique perspective as both a chiropractor and an insurance expert.
Resources:
For more detailed information on insurance needs for chiropractors and how to protect your practice, <a href="ncmic.com/resources">visit NCMIC's website</a>.
To ask questions or suggest topics for future episodes, email askncmic@ncmic.com.

Covering Your Bases: Is Malpractice Insurance Enough?

In this episode of "Chiropractical," host Mike Whitmer is joined by Crystal Misenheimer from Progressive Practice Sales to discuss the critical aspects of retirement planning and practice valuation for chiropractors. Key points include understanding the common misconceptions about practice value, the importance of early planning, and the reality of practice sales in the chiropractic industry.

Key Topics Covered:
The Retirement Planning Misconception: Delving into why many chiropractors' expectations about retirement don't align with reality and how early planning is crucial.
Practice Valuation Complexities: Crystal shares her expertise on the challenges and misconceptions in valuing a chiropractic practice.
Real-life Examples: Insights into real cases where chiropractic practices faced valuation and sale challenges.
Missteps in Practice Management: How lack of focus on future value and late planning can affect the sale outcome.
Marketplace Realities and Profit Impact: Understanding the role of lenders in setting practice values and why profit is a critical factor.
Family Dynamics in Practice Transition: The complexities involved when family members are part of the practice transition.
Future Trends in Chiropractic Practice: Crystal discusses technological changes and the rise of corporate ownership in the industry.
Strategies for Value Growth: Advice for chiropractors to increase the value of their practices over time

Ask NCMIC:

Dr. Jon Kec addresses a question about reducing malpractice insurance limits as a cost-saving measure during retirement, emphasizing the importance of risk mitigation.

For more insights and advice, tune in to Chiropractical. Have questions? Email us at AskNCMIC@NCMIC.com.

In this episode of "Chiropractical," host Mike Whitmer is joined by Crystal Misenheimer from Progressive Practice Sales to discuss the critical aspects of retirement planning and practice valuation for chiropractors. Key points include understanding the common misconceptions about practice value, the importance of early planning, and the reality of practice sales in the chiropractic industry.
Key Topics Covered:
<ul>
<li>The Retirement Planning Misconception: Delving into why many chiropractors' expectations about retirement don't align with reality and how early planning is crucial.</li>
<li>Practice Valuation Complexities: Crystal shares her expertise on the challenges and misconceptions in valuing a chiropractic practice.</li>
<li>Real-life Examples: Insights into real cases where chiropractic practices faced valuation and sale challenges.</li>
<li>Missteps in Practice Management: How lack of focus on future value and late planning can affect the sale outcome.</li>
<li>Marketplace Realities and Profit Impact: Understanding the role of lenders in setting practice values and why profit is a critical factor.</li>
<li>Family Dynamics in Practice Transition: The complexities involved when family members are part of the practice transition.</li>
<li>Future Trends in Chiropractic Practice: Crystal discusses technological changes and the rise of corporate ownership in the industry.</li>
<li>Strategies for Value Growth: Advice for chiropractors to increase the value of their practices over time</li>
</ul>
Ask NCMIC:
Dr. Jon Kec addresses a question about reducing malpractice insurance limits as a cost-saving measure during retirement, emphasizing the importance of risk mitigation.
For more insights and advice, tune in to Chiropractical. Have questions? Email us at <a href="mailto:AskNCMIC@NCMIC.com">AskNCMIC@NCMIC.com</a>.

Retirement Reality Check

Marker 01

In August, we had the opportunity to attend The National, presented by the Florida Chiropractic Association. This is one of the largest gatherings of chiropractors and many leaders were there. We chatted with several of them to get their insights on the state of the chiropractic profession.

We got their thoughts on the strategic direction of the profession, challenges our doctors and students face, opportunities for women in healthcare, and becoming the doctor of choice in our communities. We also heard from several folks about opportunities to strengthen the profession, now and into the future.

We wanted to share some of the key messages about the profession from these luminaries with our listeners. Hearing these leaders give their candid thoughts is inspiring, challenging, and invigorating. We hope you agree.

(00:02)   Introduction by Mike Whitmer

(02:00)   Doctor of Choice

(08:39)   Communication & Patient Education

(13:00)   Collaboration & Integration

(17:28) Practice Management

(19:21)   Future Generations

(26:28)   Research

(27:26)   Strategic Plan & the Future

People who contributed to this episode:
Marc Abla, CAE, Illinois Chiropractic Society
Richard Brown, World Federation of Chiropractic
Dr. Brandi Childress, Perfect Touch Chiropractic
Dr. Sherefa Clark, The Albinism Alliance Group
Dr. Alessandra Colón, Crack Addicts on TLC
Dr. Donna Craft, Women Chiropractors Board of Trustees
Dr. Jen Gantzer, Assistant Professor, Chiropractic Medicine NUHS – Florida
Kent Greenawalt, CEO, Foot Levelers
Dr. Jay Greenstein, Kaizo Health
Dr. Elise Hewitt, President ACA Council on Chiropractic Pediatrics
Dr. Brenda Holland, ChiroCongress
Dr. Glenn Jaffe, Jaffe Chiropractic
Lizz Klein, ChiroCongress
Dr. John Maltby, World Federation of Chiropractic
Dr. Sherry McAllister, Foundation for Chiropractic Progress
Dr. Cristina Padilla, Thrive Family Chiropractic
Dr. Guy Riekeman, past president of Life University
Dr. Rachel Wendt, Executive Director Kentucky Association of Chiropractors

You can find a transcript of the episode here:

You can find more information about the participants here:

In August, we had the opportunity to attend The National, presented by the Florida Chiropractic Association. This is one of the largest gatherings of chiropractors and many leaders were there. We chatted with several of them to get their insights on the state of the chiropractic profession.
We got their thoughts on the strategic direction of the profession, challenges our doctors and students face, opportunities for women in healthcare, and becoming the doctor of choice in our communities. We also heard from several folks about opportunities to strengthen the profession, now and into the future.
We wanted to share some of the key messages about the profession from these luminaries with our listeners. Hearing these leaders give their candid thoughts is inspiring, challenging, and invigorating. We hope you agree.
(00:02)   Introduction by Mike Whitmer
(02:00)   Doctor of Choice
(08:39)   Communication &amp; Patient Education
(13:00)   Collaboration &amp; Integration
(17:28) Practice Management
(19:21)   Future Generations
(26:28)   Research
(27:26)   Strategic Plan &amp; the Future
People who contributed to this episode:
<ul>
<li>Marc Abla, CAE, Illinois Chiropractic Society</li>
<li>Richard Brown, World Federation of Chiropractic</li>
<li>Dr. Brandi Childress, Perfect Touch Chiropractic</li>
<li>Dr. Sherefa Clark, The Albinism Alliance Group</li>
<li>Dr. Alessandra Colón, Crack Addicts on TLC</li>
<li>Dr. Donna Craft, Women Chiropractors Board of Trustees</li>
<li>Dr. Jen Gantzer, Assistant Professor, Chiropractic Medicine NUHS – Florida</li>
<li>Kent Greenawalt, CEO, Foot Levelers</li>
<li>Dr. Jay Greenstein, Kaizo Health</li>
<li>Dr. Elise Hewitt, President ACA Council on Chiropractic Pediatrics</li>
<li>Dr. Brenda Holland, ChiroCongress</li>
<li>Dr. Glenn Jaffe, Jaffe Chiropractic</li>
<li>Lizz Klein, ChiroCongress</li>
<li>Dr. John Maltby, World Federation of Chiropractic</li>
<li>Dr. Sherry McAllister, Foundation for Chiropractic Progress</li>
<li>Dr. Cristina Padilla, Thrive Family Chiropractic</li>
<li>Dr. Guy Riekeman, past president of Life University</li>
<li>Dr. Rachel Wendt, Executive Director Kentucky Association of Chiropractors</li>
</ul>
You can find a transcript of the episode here:
You can find more information about the participants here:

Anatomy of a Claim

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