Richard Chew is joined by Lindsay Owens, Ph.D., president and CEO of Groundwork Collaborative and author of "Gouged: The End of a Fair Price—and What That Means for Your Wallet" (2026).

The discussion focused on Owens' advocacy for fair consumer pricing, stronger protections, and more competition. Here are a few highlights from the conversation:
- Owens described a proposed Shoppers’ Bill of Rights with 12 protections for e-commerce, including refunds through a human representative and a ban on surveillance pricing.
- She said retailers collect and use consumer data to personalize prices, assess customers’ willingness to pay, and influence discounts. Her book, "Gouged," examines how pricing has become less transparent and predictable.
- She argued that Live Nation and Ticketmaster’s combined control contributes to higher ticket prices and said breaking up the companies is a potential remedy. 
- She said state attorneys general have increasingly challenged large monopolies in this current era of limited federal antitrust enforcement.

Catch "Chew's Views with Richard Chew” weekdays from 6:00 to 8:00 a.m. Central on WCPT (heartlandsignal.com/programs/chews-views).

 

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Richard Chew is joined by Lindsay Owens, Ph.D., president and CEO of Groundwork Collaborative and author of "<a href="https://www.penguinrandomhouse.com/books/778487/gouged-by-lindsay-owens/">Gouged: The End of a Fair Price&mdash;and What That Means for Your Wallet</a>" (2026).
The discussion focused on Owens' advocacy for fair consumer pricing, stronger protections, and more competition. Here are a few highlights from the conversation: - Owens described a proposed Shoppers&rsquo; Bill of Rights with 12 protections for e-commerce, including refunds through a human representative and a ban on surveillance pricing. - She said retailers collect and use consumer data to personalize prices, assess customers&rsquo; willingness to pay, and influence discounts. Her book, "Gouged," examines how pricing has become less transparent and predictable. - She argued that Live Nation and Ticketmaster&rsquo;s combined control contributes to higher ticket prices and said breaking up the companies is a potential remedy.&nbsp; - She said state attorneys general have increasingly challenged large monopolies in this current era of limited federal antitrust enforcement.
Catch "Chew's Views with Richard Chew&rdquo; weekdays from 6:00 to 8:00 a.m. Central on WCPT (<a href="http://heartlandsignal.com/programs/chews-views">heartlandsignal.com/programs/chews-views</a>).
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From Heartland Signal and WCPT AM 820 in Chicago, here are full episodes of “Chew's Views” (weekdays from 6:00 to 8:00 a.m. Central), a pragmatic radio show that focuses on moving our political, social, economic, gender and cultural conversation forward and creating a roadmap for progressives to be more involved in their political and social destinies. With "Chew's Views" the emphasis is on positive talk and solutions – but don’t get it twisted; we may bring some smashmouth dialogue to the program just to make sure you’re awake, not just “woke.”  


Richard Chew has been a part of the WCPT family since 2017, initially as part of "The Family Meeting" and as a regular contributor to "Joan Esposito: Live, Local and Progressive."  He became WCPT's morning host in early 2024. 

A 25-plus-year wealth management and insurance veteran, Richard is well-versed in all areas of financial planning, wealth management and insurance plans designed to help clients with their financial future. Richard’s primary goal is to help consumers assess what their needs are and find the right plans and programs to protect their wealth.

Richard was born and raised in Chicago and Southwestern Michigan and is a graduate of Pepperdine University; he later pursued a master’s degree from Keller Graduate School. He is proud of the fact that he has visited all 50 of the great states of the United States of America and keeps his passport current to make sure traveling the world is always a “ready to go” item. He and his wife, Anne, love the city and suburbs of Chicago and all their greatness.  

From Heartland Signal and <a href="https://heartlandsignal.com/wcpt820/">WCPT AM 820</a> in Chicago, here are full episodes of &ldquo;<a href="https://heartlandsignal.com/programs/chewviews-with-richard-chew/">Chew's Views</a>&rdquo; (weekdays from 6:00 to 8:00 a.m. Central), a pragmatic radio show that focuses on moving our political, social, economic, gender and cultural conversation forward and creating a roadmap for progressives to be more involved in their political and social destinies. With "Chew's Views" the emphasis is on positive talk and solutions &ndash; but don&rsquo;t get it twisted; we may bring some smashmouth dialogue to the program just to make sure you&rsquo;re awake, not just &ldquo;woke.&rdquo;&nbsp;&nbsp;
 Richard Chew has been a part of the WCPT family since 2017, initially as part of "<a href="https://heartlandsignal.com/programs/the-family-meeting/">The Family Meeting</a>" and as a regular contributor to "<a href="https://heartlandsignal.com/programs/live-local-progressive/">Joan Esposito: Live, Local and Progressive</a>." &nbsp;He became WCPT's morning host in early 2024.&nbsp;
A 25-plus-year wealth management and insurance veteran, Richard is well-versed in all areas of financial planning, wealth management and insurance plans designed to help clients with their financial future. Richard&rsquo;s primary goal is to help consumers assess what their needs are and find the right plans and programs to protect their wealth.
Richard was born and raised in Chicago and Southwestern Michigan and is a graduate of Pepperdine University; he later pursued a master&rsquo;s degree from Keller Graduate School. He is proud of the fact that he has visited all 50 of the great states of the United States of America and keeps his passport current to make sure traveling the world is always a &ldquo;ready to go&rdquo; item. He and his wife, Anne, love the city and suburbs of Chicago and all their greatness. &nbsp;

Chew's Views with Richard Chew (Full Episodes)

From Heartland Signal and WCPT AM 820 in Chicago, “Chew's Views” (weekdays from 6:00 to 8:00 a.m. Central) is a pragmatic radio show that focuses on moving our political, social, economic, gender and cultural conversation forward and creating a roadmap for progressives to be more involved in their political and social destinies. With "Chew's Views" the emphasis is on positive talk and solutions – but don’t get it twisted; we may bring some smashmouth dialogue to the program just to make sure you’re awake, not just “woke.”  

Richard Chew has been a part of the WCPT family since 2017, initially as part of "The Family Meeting" and as a regular contributor to "Joan Esposito: Live, Local and Progressive." He became WCPT's morning host in early 2024.

Richard also regularly shares his views on other podcasts and radio shows, including recent appearances on Amy McGrath's "Truth in a Barrel," "The John Fugelsang Podcast," "Endless Urgency" with Mike Nellis, and "The Politics Bar."

A 25-plus-year wealth management and insurance veteran, Richard is well-versed in all areas of financial planning, wealth management and insurance plans designed to help clients with their financial future.

Richard was born and raised in Chicago and Southwestern Michigan and is a graduate of Pepperdine University; he later pursued a master’s degree from Keller Graduate School. He is proud of the fact that he has visited all 50 of the great states of the United States of America and keeps his passport current to make sure traveling the world is always a “ready to go” item. He and his wife, Anne, love the city and suburbs of Chicago and all their greatness.  

From Heartland Signal and <a href="https://heartlandsignal.com/wcpt820/">WCPT AM 820</a> in Chicago, &ldquo;<a href="https://heartlandsignal.com/programs/chewviews-with-richard-chew/">Chew's Views</a>&rdquo; (weekdays from 6:00 to 8:00 a.m. Central) is a pragmatic radio show that focuses on moving our political, social, economic, gender and cultural conversation forward and creating a roadmap for progressives to be more involved in their political and social destinies. With "Chew's Views" the emphasis is on positive talk and solutions &ndash; but don&rsquo;t get it twisted; we may bring some smashmouth dialogue to the program just to make sure you&rsquo;re awake, not just &ldquo;woke.&rdquo;&nbsp;&nbsp;
Richard Chew has been a part of the WCPT family since 2017, initially as part of "<a href="https://heartlandsignal.com/programs/the-family-meeting/">The Family Meeting</a>" and as a regular contributor to "<a href="https://heartlandsignal.com/programs/live-local-progressive/">Joan Esposito: Live, Local and Progressive</a>." He became WCPT's morning host in early 2024.
Richard also regularly shares his views on other podcasts and radio shows, including recent appearances on Amy McGrath's "<a href="https://www.youtube.com/watch?v=AWK_o2PSptQ">Truth in a Barrel</a>," "<a href="https://podcasts.apple.com/us/podcast/weekend-interviews-simon-and-julie-richard-chew/id1464094232?i=1000685443232">The John Fugelsang Podcast</a>," "<a href="https://endlessurgency.com/p/pardoning-ghislaine-maxwell-trump">Endless Urgency</a>" with Mike Nellis, and "<a href="https://podcasts.apple.com/is/podcast/community-vs-cankles-july-22-2025/id886656768?i=1000718522141">The Politics Bar</a>."
A 25-plus-year wealth management and insurance veteran, Richard is well-versed in all areas of financial planning, wealth management and insurance plans designed to help clients with their financial future.
Richard was born and raised in Chicago and Southwestern Michigan and is a graduate of Pepperdine University; he later pursued a master&rsquo;s degree from Keller Graduate School. He is proud of the fact that he has visited all 50 of the great states of the United States of America and keeps his passport current to make sure traveling the world is always a &ldquo;ready to go&rdquo; item. He and his wife, Anne, love the city and suburbs of Chicago and all their greatness. &nbsp;