Chew's Views with Richard ChewRichard Chew is joined by Lindsay Owens, Ph.D., president and CEO of Groundwork Collaborative and author of "Gouged: The End of a Fair Price—and What That Means for Your Wallet" (2026).
The discussion focused on Owens' advocacy for fair consumer pricing, stronger protections, and more competition. Here are a few highlights from the conversation:
- Owens described a proposed Shoppers’ Bill of Rights with 12 protections for e-commerce, including refunds through a human representative and a ban on surveillance pricing.
- She said retailers collect and use consumer data to personalize prices, assess customers’ willingness to pay, and influence discounts. Her book, "Gouged," examines how pricing has become less transparent and predictable.
- She argued that Live Nation and Ticketmaster’s combined control contributes to higher ticket prices and said breaking up the companies is a potential remedy.
- She said state attorneys general have increasingly challenged large monopolies in this current era of limited federal antitrust enforcement.
Catch "Chew's Views with Richard Chew” weekdays from 6:00 to 8:00 a.m. Central on WCPT (heartlandsignal.com/programs/chews-views).
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