If Jim Mazany's career had a soundtrack, it would open with Prince. His first concert was the Purple Rain tour at Nassau Coliseum. Since then, his path has run from washing dishes on Long Island to culinary school in Hyde Park to leading brands like TGI Fridays, Logan's Roadhouse and Joe's Crab Shack, and now to the CEO role at P.F. Chang's.

In this episode of CEOs You Should Know, iHeartMedia Region President Chris Long sits down with Jim Mazany, CEO of P.F. Chang's, to talk about hospitality, culinary craft and leading an iconic brand through a turnaround.

Jim traces the influences that shaped him, from a Marine father who taught him work ethic to a mother who made hospitality the center of their home. He shares how a chef's mindset still guides the way he leads, why "the speed of trust" matters when building a leadership team and how P.F. Chang's is working to turn "I like P.F. Chang's, but I haven't been there in a while" into "I love P.F. Chang's, and I was there last night." He also takes Chris inside the brand's turnaround, from renewed focus on the in-restaurant experience and culinary innovation to double-digit sales growth, rising guest traffic and plans to expand P.F. Chang's footprint in the U.S. and around the world.

Guest: Jim Mazany, CEO, P.F. Chang's

Host: Chris Long, Region President, iHeartMedia Dallas-Fort Worth & Central Texas

If Jim Mazany's career had a soundtrack, it would open with Prince. His first concert was the Purple Rain tour at Nassau Coliseum. Since then, his path has run from washing dishes on Long Island to culinary school in Hyde Park to leading brands like TGI Fridays, Logan's Roadhouse and Joe's Crab Shack, and now to the CEO role at P.F. Chang's.
In this episode of CEOs You Should Know, iHeartMedia Region President Chris Long sits down with Jim Mazany, CEO of P.F. Chang's, to talk about hospitality, culinary craft and leading an iconic brand through a turnaround.
Jim traces the influences that shaped him, from a Marine father who taught him work ethic to a mother who made hospitality the center of their home. He shares how a chef's mindset still guides the way he leads, why "the speed of trust" matters when building a leadership team and how P.F. Chang's is working to turn "I like P.F. Chang's, but I haven't been there in a while" into "I love P.F. Chang's, and I was there last night." He also takes Chris inside the brand's turnaround, from renewed focus on the in-restaurant experience and culinary innovation to double-digit sales growth, rising guest traffic and plans to expand P.F. Chang's footprint in the U.S. and around the world.
Guest: Jim Mazany, CEO, P.F. Chang's
Host: Chris Long, Region President, iHeartMedia Dallas-Fort Worth &amp; Central Texas

CEOs You Should Know, is a monthly podcast that spotlights CEOs from area businesses and introduces you to the person behind the success of these businesses in our communities.

CEOs You Should Know, is a monthly podcast that spotlights CEOs from area businesses and introduces you to the person behind the success of these businesses in our communities.

CEOs You Should Know - Charlotte

Jim Mazany - CEO of P.F. Chang's

https://api.omny.fm/orgs/98a2599f-cd9b-4f2a-9be4-b22c00e585f2/clips/6ed77cc5-6dc5-43c4-90a1-b4d400e68711/transcript

Scott Nowokunski

Scott Nowokunski is President of Boingo Graphics, a Charlotte-based printing and marketing services company serving organizations across the country. 

Boingo began in 1979 when Scott's father, Ed Nowokunski, founded Kopy Korner. Scott joined the business after graduating from Appalachian State University and became an owner in 2004. Over the years, Scott and his team transformed the company from a traditional printing operation into a diversified marketing execution partner offering commercial and digital printing, direct mail, signage and large-format graphics, promotional products, branded apparel, fulfillment, creative services, and technology-enabled company stores. 

Today, Scott remains focused on entrepreneurship, operational excellence, business growth, and building organizations where reliability and customer experience become competitive advantages. 

He is a longtime member of the Metrolina Business Council and Vistage and is actively involved in Charlotte's business and nonprofit communities. 

Boingo Graphics 

A Really Cool Printing Company

Founded in Charlotte in 1979, Boingo Graphics is a full-service printing and marketing execution company that helps organizations simplify how they manage their brands. 

From commercial and digital printing to direct mail, signage, promotional products, branded apparel, fulfillment, creative services, and online company stores, Boingo brings multiple marketing services together under one roof. 

The company serves corporations, healthcare organizations, nonprofits, retailers, manufacturers, event organizations, and other businesses throughout the United States. Boingo's technology-enabled approach combines sophisticated production capabilities with responsive personal service and a relentless focus on delivering projects accurately and on time. 

Its goal is simple: make buying and managing print and branded materials effortless. 

 

Scott Nowokunski
<a href="https://www.linkedin.com/in/scottnowokunski/">Scott Nowokunski</a> is President of Boingo Graphics, a Charlotte-based printing and marketing services company serving organizations across the country.&nbsp;
Boingo began in 1979 when Scott's father, Ed Nowokunski, founded Kopy Korner. Scott joined the business after graduating from Appalachian State University and became an owner in 2004. Over the years, Scott and his team transformed the company from a traditional printing operation into a diversified marketing execution partner offering commercial and digital printing, direct mail, signage and large-format graphics, promotional products, branded apparel, fulfillment, creative services, and technology-enabled company stores.&nbsp;
Today, Scott remains focused on entrepreneurship, operational excellence, business growth, and building organizations where reliability and customer experience become competitive advantages.&nbsp;
He is a longtime member of the Metrolina Business Council and Vistage and is actively involved in Charlotte's business and nonprofit communities.&nbsp;
Boingo Graphics&nbsp;
A Really Cool Printing Company
Founded in Charlotte in 1979, <a href="boingographics.com">Boingo Graphics</a> is a full-service printing and marketing execution company that helps organizations simplify how they manage their brands.&nbsp;
From commercial and digital printing to direct mail, signage, promotional products, branded apparel, fulfillment, creative services, and online company stores, Boingo brings multiple marketing services together under one roof.&nbsp;
The company serves corporations, healthcare organizations, nonprofits, retailers, manufacturers, event organizations, and other businesses throughout the United States. Boingo's technology-enabled approach combines sophisticated production capabilities with responsive personal service and a relentless focus on delivering projects accurately and on time.&nbsp;
Its goal is simple: make buying and managing print and branded materials effortless.&nbsp;
&nbsp;

Scott Nowokunski - President of Boingo Graphics

https://api.omny.fm/orgs/98a2599f-cd9b-4f2a-9be4-b22c00e585f2/clips/5abee19d-761f-49cc-8608-b4cf01370d50/transcript

Stephanie C. Lansey

Stephanie C. Lansey is an accomplished executive leader, entrepreneur, and retired law enforcement executive whose career has been defined by servant leadership, innovation, and an unwavering commitment to people. With more than 20 years of executive leadership experience spanning public safety, human resources, operations, and business ownership, she has built a reputation for leading organizations through transformation while developing high-performing teams and creating lasting community impact. 

Originally from Baltimore, Maryland, Stephanie retired from the Baltimore Police Department after 22 years of distinguished service, culminating in her role as Major and Commanding Officer of the Eastern District—one of the city's smallest yet most complex police districts. Throughout her career, she shattered barriers by becoming the first African American woman to command the Eastern District, the first African American woman to lead Internal Affairs, and the first African American woman to serve as Team Leader of the department's Hostage Negotiation Team. Her leadership was recognized for driving measurable operational improvements, reducing crime, strengthening organizational accountability, and fostering trust within the communities she served. 

Following her retirement, Stephanie and her partner, Brian, transitioned their passion for leadership into entrepreneurship. Together they have successfully owned and operated multiple businesses, including an Amazon Delivery Service Partner, McDonald's franchise operations, Cardinal Protection Solutions, and today, Pink Zebra Moving Charlotte & Lake Norman. 

As Owner and Operator of Pink Zebra Moving Charlotte & Lake Norman, Stephanie has quickly built a company recognized for exceptional customer service, operational excellence, and community engagement. Under her leadership, the company has become known not only for making moving fun, but for creating an experience centered on compassion, professionalism, and genuine care for every customer. Stephanie believes that every move represents a significant life transition, and she is passionate about helping families navigate those moments with confidence and peace of mind. 

Stephanie's leadership philosophy is rooted in service, accountability, and the belief that great organizations are built by investing in people. Whether leading a police district of more than 150 employees, overseeing multimillion-dollar business operations, or mentoring future leaders, she has consistently demonstrated the ability to unite teams around a shared vision while delivering measurable results. 

She holds a Bachelor of Arts in Criminology and Social Deviance from the College of Notre Dame of Maryland and a Master of Science in Criminal Justice from the University of Baltimore. She has also earned numerous executive leadership certifications, including the Senior Management Institute for Police, University of Maryland Global Campus, leadership training through Hamburger University, and certifications from the U.S. Department of Homeland Security and Louisiana State University. 

Stephanie's commitment to leadership extends well beyond the workplace. She currently serves as a volunteer with Common Heart and the Thompson Development Center, is an active member of The National Smart Set, Inc. Charlotte Chapter, serves on the Chamber of Commerce of Charlotte Programs Committee, and is a proud member of Delta Sigma Theta Sorority, Incorporated. Throughout her career, she has dedicated herself to mentoring others, supporting community organizations, and creating opportunities that empower individuals and strengthen communities. 

Above all, Stephanie considers her greatest accomplishments to be her family. She is the proud mother of Staff Sergeant Justin S. Anderson of the United States Air Force and bonus mom to Cameron and Brooke Kelly. She enjoys traveling with Brian, dancing, reading, and giving back through civic and professional service. 

Whether wearing a police uniform, leading a business, or serving her community, Stephanie's mission has remained constant: to lead with integrity, inspire others through action, and leave every organization and every person better than she found them.

 

Pink Zebra Moving

Pink Zebra Moving is a Birmingham, Alabama-based moving company built around one motto: We Make Moving Fun. Founded by entrepreneur Ron Holt, the company was born out of personal frustration with an industry known for surprise fees and inflated estimates. Holt launched Pink Zebra Moving after his mother-in-law's moving quote ballooned from an original estimate of $900 to $3,000. Determined to build something better, he set out to create, in his words, "the first happy moving company." 

Holt brought two decades of franchise-building experience to the venture. He got his start in 2003 by purchasing a small cleaning business and growing it into Two Maids & A Mop, which scaled into a nationally recognized, roughly $40 million brand with about 90 locations before he sold it in 2021. Pink Zebra Moving applies that same playbook to the moving industry, pairing operational discipline with a genuinely upbeat, customer-first experience. 

That spirit is central to the brand. Pink Zebra Moving crews are trained to treat moving day like an event rather than a chore, bringing energy, care for every belonging, and a few pleasant surprises along the way to make an otherwise stressful day something customers actually enjoy. 

The company's name and look reflect its philosophy. The pink stands in deliberate contrast to the drab, corporate aesthetic of traditional moving companies, while the zebra stripes signal a brand that is unique and remarkable. Services include residential moves (apartments, condos, and houses), commercial and corporate relocations, professional packing, loading and unloading labor, furniture rearrangement, and moving supplies.  

Since launching, Pink Zebra Moving has expanded through franchising, opening locations across multiple states with plans for continued nationwide growth in the years ahead. 

Stephanie C. Lansey
<a href="http://www.linkedin.com/in/stephanie-lansey-ms-a11ba1223">Stephanie C. Lansey</a> is an accomplished executive leader, entrepreneur, and retired law enforcement executive whose career has been defined by servant leadership, innovation, and an unwavering commitment to people. With more than 20 years of executive leadership experience spanning public safety, human resources, operations, and business ownership, she has built a reputation for leading organizations through transformation while developing high-performing teams and creating lasting community impact.&nbsp;
Originally from Baltimore, Maryland, Stephanie retired from the Baltimore Police Department after 22 years of distinguished service, culminating in her role as Major and Commanding Officer of the Eastern District&mdash;one of the city's&nbsp;smallest yet&nbsp;most complex police districts. Throughout her career, she shattered barriers by becoming the first African American woman to command the Eastern District, the first African American woman to lead Internal Affairs, and the first African American woman to serve as Team Leader of the department's Hostage Negotiation Team. Her leadership was recognized for driving measurable operational improvements, reducing crime, strengthening organizational accountability, and fostering trust within the communities she served.&nbsp;
Following her retirement, Stephanie and her partner, Brian, transitioned their passion for leadership into entrepreneurship. Together they have successfully owned and&nbsp;operated&nbsp;multiple businesses, including an Amazon Delivery Service Partner, McDonald's franchise operations, Cardinal Protection Solutions, and today, Pink Zebra Moving Charlotte &amp; Lake Norman.&nbsp;
As Owner and Operator of Pink Zebra Moving Charlotte &amp; Lake Norman, Stephanie has quickly built a company recognized for exceptional customer service, operational excellence, and community engagement. Under her leadership, the company has become known not only for making moving fun, but for creating an experience centered on compassion, professionalism, and genuine care for every customer. Stephanie believes that every move&nbsp;represents&nbsp;a significant life transition, and she is passionate about helping families navigate those moments with confidence and peace of mind.&nbsp;
Stephanie's leadership philosophy is rooted in service, accountability, and the belief that great organizations are built by investing in people. Whether leading a police district of more than 150 employees, overseeing multimillion-dollar business operations, or mentoring future leaders, she has consistently&nbsp;demonstrated&nbsp;the ability to unite teams around a shared vision while delivering measurable results.&nbsp;
She holds a Bachelor of Arts in Criminology and Social Deviance from the College of Notre Dame of Maryland and a Master of Science in Criminal Justice from the University of Baltimore. She has also earned&nbsp;numerous&nbsp;executive leadership certifications, including the Senior Management Institute for Police,&nbsp;University of Maryland Global Campus,&nbsp;leadership training through Hamburger University, and certifications from the U.S. Department of Homeland Security and Louisiana State University.&nbsp;
Stephanie's commitment to leadership extends well beyond the workplace. She&nbsp;currently&nbsp;serves&nbsp;as a volunteer with Common Heart and the Thompson Development Center, is an active member of The National Smart Set, Inc.&nbsp;Charlotte Chapter, serves on the Chamber of Commerce of Charlotte Programs Committee, and is a proud member of Delta Sigma Theta Sorority, Incorporated. Throughout her career, she has dedicated herself to mentoring others, supporting community organizations, and creating opportunities that empower individuals and strengthen communities.&nbsp;
Above all, Stephanie&nbsp;considers her greatest accomplishments to be her family. She is the proud mother of&nbsp;Staff&nbsp;Sergeant Justin S. Anderson of the United States Air Force and bonus mom to Cameron and Brooke&nbsp;Kelly. She enjoys traveling&nbsp;with Brian,&nbsp;dancing,&nbsp;reading, and giving back through civic and professional service.&nbsp;
Whether wearing a police uniform, leading a business, or serving her community, Stephanie's mission has&nbsp;remained&nbsp;constant: to lead with integrity, inspire others through action, and leave every organization and every person better than she found them.
&nbsp;
Pink Zebra Moving
<a href="https://www.instagram.com/pinkzebramovingcltlakenorman?igsh=a29nazJybHVndnBq&amp;utm_source=qr">Pink Zebra Moving</a> is a Birmingham, Alabama-based moving company built around one motto: We Make Moving Fun. Founded by entrepreneur Ron Holt, the company was born out of personal frustration with an industry known for surprise fees and inflated estimates. Holt launched Pink Zebra Moving after his mother-in-law's moving quote ballooned from an original estimate of $900 to $3,000. Determined to build something better, he set out to create, in his words, "the first happy moving company."&nbsp;
Holt brought two decades of franchise-building experience to the venture. He got his start in 2003 by purchasing a small cleaning business and growing it into Two Maids &amp; A Mop, which scaled into a nationally recognized, roughly $40 million brand with about 90 locations before he sold it in 2021. Pink Zebra Moving applies that same playbook to the moving industry, pairing operational discipline with a genuinely upbeat, customer-first experience.&nbsp;
That spirit is central to the brand. Pink Zebra Moving crews are trained to treat moving day like an event rather than a chore, bringing energy, care for every belonging, and a few pleasant surprises along the way to make an otherwise stressful day something customers actually enjoy.&nbsp;
The company's name and look reflect its philosophy. The pink stands in deliberate contrast to the drab, corporate aesthetic of traditional moving companies, while the zebra stripes signal a brand that is unique and remarkable. Services include residential moves (apartments, condos, and houses), commercial and corporate relocations, professional packing, loading and unloading labor, furniture rearrangement, and moving supplies. &nbsp;
Since launching, Pink Zebra Moving has expanded through franchising, opening locations across multiple states with plans for continued nationwide growth in the years ahead.&nbsp;

Stephanie Lansey - Owner & Operator of Pink Zebra Moving

https://api.omny.fm/orgs/98a2599f-cd9b-4f2a-9be4-b22c00e585f2/clips/0639bf0c-34df-4ba6-8142-b4b100fabab4/transcript

Jeff Wanner

CEO of PairPEO

Jeff Wanner began his PEO career at Insperity, where he quickly recognized that there was a more effective way to assist clients in finding the perfect PEO match for their unique needs. This insight inspired him to establish PairPEO in March 2019. Jeff's vision for PairPEO is rooted in his commitment to providing personalized and strategic collaborations with clients. Outside of his professional endeavors, Jeff is a devoted family man who cherishes the time spent with his growing family. He is also an avid Cleveland sports fan, passionately supporting his hometown teams.

PairPEO

PairPEO is a PEO brokerage and advisory firm dedicated to helping businesses simplify their HR operations. By providing transparent, expert guidance, PairPEO helps companies navigate the PEO landscape to find the best-fit provider for their payroll, benefits, and compliance needs. Headquartered in Charlotte, N.C., PairPEO serves as a trusted partner to businesses nationwide. 

Jeff Wanner
CEO of PairPEO
<a href="https://www.linkedin.com/in/jeff-wanner/">Jeff Wanner</a> began his PEO career at Insperity, where he quickly recognized that there was a more effective way to assist clients in finding the perfect PEO match for their unique needs. This insight inspired him to establish PairPEO in March 2019. Jeff's vision for PairPEO is rooted in his commitment to providing personalized and strategic collaborations with clients. Outside of his professional endeavors, Jeff is a devoted family man who cherishes the time spent with his growing family. He is also an avid Cleveland sports fan, passionately supporting his hometown teams.
PairPEO
<a href="linkedin.com/company/pairpeo/">PairPEO</a>&nbsp;is a PEO brokerage and advisory firm dedicated to helping businesses simplify their HR operations. By providing transparent, expert guidance,&nbsp;PairPEO&nbsp;helps companies navigate the PEO landscape to find the best-fit provider for their payroll, benefits, and compliance needs.&nbsp;Headquartered&nbsp;in Charlotte, N.C.,&nbsp;PairPEO&nbsp;serves as a trusted partner&nbsp;to&nbsp;businesses nationwide.&nbsp;

Jeff Wanner - CEO of PairPEO

https://api.omny.fm/orgs/98a2599f-cd9b-4f2a-9be4-b22c00e585f2/clips/23187b15-c3b8-43c5-baa5-b49600f3db91/transcript

Jim Mazany - CEO of P.F. Chang's

CEOs You Should Know - Charlotte

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