AI has moved from a technology question to a leadership one.In this episode of CEO: Behind the Scenes, Tiago Paiva, Founder and CEO of Talkdesk, discusses what it takes to reshape a company around customer experience automation while still running it at scale.Paiva explains why AI has shifted from curiosity to urgency and how Talkdesk rebuilt around speed and simplicity.A grounded conversation on conviction, leadership and the discipline required to keep moving when there is no plan B.

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LinkedIn: https://www.linkedin.com/in/tiagopaiva/

Website: https://www.talkdesk.com/

AI has moved from a technology question to a leadership one.In this episode of CEO: Behind the Scenes, Tiago Paiva, Founder and CEO of Talkdesk, discusses what it takes to reshape a company around customer experience automation while still running it at scale.Paiva explains why AI has shifted from curiosity to urgency and how Talkdesk rebuilt around speed and simplicity.A grounded conversation on conviction, leadership and the discipline required to keep moving when there is no plan B.
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Website: <a href="https://www.talkdesk.com/">https://www.talkdesk.com/</a>

It's easy to forget that behind the title of CEO lies a human. In CEO Behind the Scenes, a podcast from The CEO Magazine, we want to explore the human behind the company and the figure behind the figurehead role as CEOs share their journeys with us.

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It's easy to forget that behind the title of CEO lies a human. In CEO Behind the Scenes, a podcast from The CEO Magazine, we want to explore the human behind the company and the figure behind the figurehead role as CEOs share their journeys with us.

STAY CONNECTED

Access our free digital content: <a href="https://digitalmag.theceomagazine.com/?r=global" target="_blank">https://digitalmag.theceomagazine.com/?r=global</a>

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CEO: Behind the Scenes

It's easy to forget that behind the title of CEO lies a human. In CEO Behind the Scenes, a podcast from The CEO Magazine, we want to explore the human behind the company and the figure behind the figurehead role as CEOs share their journeys with us.

It's easy to forget that behind the title of CEO lies a human. In CEO Behind the Scenes, a podcast from The CEO Magazine, we want to explore the human behind the company and the figure behind the figurehead role as CEOs share their journeys with us.

How to rebuild a company around AI while still running it

In healthcare technology, trust is built through discipline.In this episode of CEO: Behind the Scenes, Fon Hah, CEO and Managing Director of Clinic to Cloud, discusses what it takes to lead a healthcare technology business where customer expectations, regulatory obligations and cybersecurity risks are part of the daily operating environment.Hah shares why composure under pressure depends on preparation and situational awareness and how Clinic to Cloud approaches demanding customers as a source of continuous improvement rather than friction. For leaders navigating pressure and rising customer expectations, this episode offers a grounded look at how to stay steady when the margin for error is small.

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LinkedIn: https://www.linkedin.com/in/fon-hah-7557074b/

Website: https://www.clinictocloud.com/

In healthcare technology, trust is built through discipline.In this episode of CEO: Behind the Scenes, Fon Hah, CEO and Managing Director of Clinic to Cloud, discusses what it takes to lead a healthcare technology business where customer expectations, regulatory obligations and cybersecurity risks are part of the daily operating environment.Hah shares why composure under pressure depends on preparation and situational awareness and how Clinic to Cloud approaches demanding customers as a source of continuous improvement rather than friction.&nbsp;For leaders navigating pressure and rising customer expectations, this episode offers a grounded look at how to stay steady when the margin for error is small.
Access our free digital content: <a href="https://digitalmag.theceomagazine.com">https://digitalmag.theceomagazine.com</a>
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Website: <a href="https://www.clinictocloud.com/">https://www.clinictocloud.com/</a>

Leading healthcare technology where precision matters most 

Growth in construction is often judged by output, but reputation is what determines whether it lasts.In this episode of CEO: Behind the Scenes, Hibbard Homes CEO Jon Hibbard and General Manager Michael Hibbard share how they’ve scaled a third-generation building company without compromising the standards it was built on.The twin brothers unpack why many builders lose trust as they grow, how their fixed price model reshaped the customer experience and the disciplined approach they use to expand into new markets.Tune into the full episode to hear how Hibbard Homes continues to grow while protecting the reputation behind it.

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Instagram: https://www.instagram.com/hibbard.homes/ 

Website: https://hibbardhomes.com.au/ 

Growth in construction is often judged by output, but reputation is what determines whether it lasts.In this episode of CEO: Behind the Scenes, Hibbard Homes CEO Jon Hibbard and General Manager Michael Hibbard share how they&rsquo;ve scaled a third-generation building company without compromising the standards it was built on.The twin brothers unpack why many builders lose trust as they grow, how their fixed price model reshaped the customer experience and the disciplined approach they use to expand into new markets.Tune into the full episode to hear how Hibbard Homes continues to grow while protecting the reputation behind it.
Access our free digital content: <a href="https://digitalmag.theceomagazine.com">https://digitalmag.theceomagazine.com</a>
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Website: <a href="https://hibbardhomes.com.au/">https://hibbardhomes.com.au/</a>&nbsp;

What most builders get wrong about growth and reputation

The construction industry tests your integrity long before a project reaches its most difficult moment. In this episode of CEO: Behind the Scenes, Abdullah Haddara, Co-Director and Head of Operations at Haddarco, shares how his approach to leadership is shaped by honesty, clear communication and the discipline to make decisions that protect the quality of the work.

Haddara discusses why complex builds rely on trust from the start – with clients, contractors, suppliers and internal teams all needing to understand the standard being worked toward. 

For leaders navigating pressure, risk and constant change, it’s a practical look at how to keep projects moving without compromising on your values.

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Follow Abdullah Haddara and Haddarco:

LinkedIn: https://www.linkedin.com/in/abdullah-haddara-5592337b/

Website: https://haddarco.com.au/

The construction industry tests your integrity long before a project reaches its most difficult moment. In this episode of CEO: Behind the Scenes, Abdullah Haddara, Co-Director and Head of Operations at Haddarco, shares how his approach to leadership is shaped by honesty, clear communication and the discipline to make decisions that protect the quality of the work.
Haddara discusses why complex builds rely on trust from the start &ndash; with clients, contractors, suppliers and internal teams all needing to understand the standard being worked toward.&nbsp;
For leaders navigating pressure, risk and constant change, it&rsquo;s a practical look at how to keep projects moving without compromising on your values. Access our free digital content: <a href="https://digitalmag.theceomagazine.com">https://digitalmag.theceomagazine.com</a>
Follow us:&nbsp;&nbsp;
LinkedIn: <a href="https://www.linkedin.com/company/the-ceo-magazine">@the-ceo-magazine-global </a>&nbsp;
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Follow Abdullah Haddara and Haddarco:
LinkedIn: <a href="https://www.linkedin.com/in/abdullah-haddara-5592337b/">https://www.linkedin.com/in/abdullah-haddara-5592337b/</a>
Website: <a href="https://haddarco.com.au/">https://haddarco.com.au/</a>

How to rebuild a company around AI while still running it

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