Karla Congson, CEO and CTO of Agentiiv, believes most professionals spend nearly 30 percent of their time on work they never wanted to do. The real opportunity of AI, she argues, lies in eliminating cognitively numbing tasks so people can focus on what they do best.In this episode of CEO: Behind the Scenes, Congson shares how she built AI digital twins of the top experts inside her organization, giving teams instant access to structured thinking and workflow support. The result was higher engagement, stronger output and teams able to punch above their weight.She explains why leaders must start with people, not technology, and what forward-thinking CEOs should be asking about talent, governance and transformation as AI becomes embedded in everyday work.Watch the full conversation to hear why AI should amplify human talent – and how it can bring joy back to work.

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