This week’s Cyber Sense feature focuses on card-not-present (CNP) fraud and the challenges it poses for online shoppers. Lester Kiewit speaks to Boikokobetso Makhetloane, also known online as Mr Fingerz, a cybersecurity expert, educator, trainer, and TikTok content creator, about a listener call he received earlier this week from someone who discovered a high-value online order had been placed in their name without their knowledge, delivered to a stranger’s address. The discussion explores how CNP fraud works, the processes companies follow to respond to it, and the steps customers can take to protect themselves from unauthorized online transactions.

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