Checkers is testing self-checkout trolleys in Cape Town, letting shoppers scan, bag, and pay without standing in line. But similar technology hasn’t always worked, as Amazon’s cashier-less system struggled in larger stores and still required human oversight. Lester Kiewit speaks to Brandon de Kock, Director of Storytelling at BrandMapp, about why retail staff remain essential even as stores introduce automated shopping solutions and what the future of in-store retail might look like when humans and technology work together.

Good Morning Cape Town with Lester Kiewit is a podcast of the CapeTalk breakfast show. 

This programme is your authentic Cape Town wake-up call. Good Morning Cape Town with Lester Kiewit is informative, enlightening and accessible. The team’s ability to spot & share relevant and unusual stories make the programme inclusive and thought-provoking. Don’t miss the popular World View feature at 7:45am daily. 

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