Most business owners avoid documenting their core business processes (even though they’re key to building a business that works without them) so we de…
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In this episode, Mark Reich shares how business leaders can harness lean management principles to build organizational stability and continuous improvement. Drawing from 23 years inside Toyota, Mark reveals why every employee learns process first and how to implement strategic planning methods that focus organizations on what matters most. Essential listening for business owners ready to build systems-driven organizations.