Guest’s Background:

Pete Nicholls is the Director and Marketing Technologist at HubDo.com, the global Marketing Stacks Company. Following 16 years with Cisco as Technical Director, Sales and Business Development, Pete heads hubdo.com, a Global Provider of Marketing Stacks for Consultants and Agencies.

HubDo delivers integrated Done For You solutions as Marketing Stacks for Consultants and Agencies, built on Best In Class software including HubSpot, integrated and automated using HubDo Glue, for lead generation, customer acquisition, and client engagement.

Website: hubdo.com

How to Identify Your Clients’ Level of Happy

Step 1: Send your clients a one-question survey following the – Net Promoter System® (NPS).

Step 2: Identify who are you going to survey

Step 3: Send out the survey to your selected group

Step 4: Calculate your Net Promoter System® (NPS) score

Step 5: Respond to your survey respondents

Step 6: Bridge the gap

Guest&rsquo;s Background:
Pete Nicholls is the Director and Marketing Technologist at HubDo.com, the global Marketing Stacks Company. Following 16 years with Cisco as Technical Director, Sales and Business Development, Pete heads hubdo.com, a Global Provider of Marketing Stacks for Consultants and Agencies.
HubDo delivers integrated Done For You solutions as Marketing Stacks for Consultants and Agencies, built on Best In Class software including HubSpot, integrated and automated using HubDo Glue, for lead generation, customer acquisition, and client engagement.
Website:&nbsp;<a href="https://www.hubdo.com/">hubdo.com</a>
How to Identify Your Clients&rsquo; Level of Happy
Step 1: Send your clients a one-question survey following the &ndash; Net Promoter System&reg; (NPS).
Step 2:&nbsp;Identify&nbsp;who are you going to survey
Step 3: Send out the survey to your selected group
Step 4: Calculate your Net Promoter System&reg; (NPS) score
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Step 5: Respond to your survey respondents
<ul></ul>
Step 6: Bridge the gap
<ul></ul>

Most business owners avoid documenting their core business processes (even though they’re key to building a business that works without them) so we decided to do if for them. We interview industry experts and have them share their best small business systems and processes. Our team then converts those interviews into procedure templates that you can duplicated, customised and deployed within your business. 

It’s the quickest, easiest and efficient way to build a systemised business.

Business Processes Simplified Podcast

Business Processes Simplified By SYSTEMology

The Net Promoter System® (NPS) which has been used and loved by Disney, Lego, and Qantas, to name a few, is used to identify both your delighted clients, allowing you to get more business and referrals, and your disgruntled clients, giving you the information you need to improve their experience.

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