When every quarter brings a new wave of disruption, most small business owners default to reactive decision-making. They know they need a strategy, but the annual plan they wrote in December is already stale by March. Without a clear business strategy framework, the CEO ends up making every call alone, the team pulls in different directions, and growth stalls. In this episode, David Jenyns sits down with Kaihan Krippendorff, former McKinsey consultant and author of six books on innovation and competitive strategy, including Outthink the Competition and Proximity.

Most business owners avoid documenting their core business processes (even though they’re key to building a business that works without them) so we decided to do if for them. We interview industry experts and have them share their best small business systems and processes. Our team then converts those interviews into procedure templates that you can duplicated, customised and deployed within your business. 

It’s the quickest, easiest and efficient way to build a systemised business.