In this episode, Joey Coleman returns to unpack the other side of his retention methodology: the employee onboarding system he details in his book Never Lose an Employee Again. Joey walks through eight distinct phases every new hire moves through, from first contact to full advocacy, and shares practical tactics you can systemise at each stage. If your business has ever struggled to keep its best people, hit play.

Most business owners avoid documenting their core business processes (even though they’re key to building a business that works without them) so we decided to do if for them. We interview industry experts and have them share their best small business systems and processes. Our team then converts those interviews into procedure templates that you can duplicated, customised and deployed within your business. 

It’s the quickest, easiest and efficient way to build a systemised business.