In this episode, David Jenyns interviews Jake Richards, the Systems Champion at Bayswater Projects, a construction business. They discuss Jake's journey into his role, the evolution of systems within their company, and the significant impact a dedicated Systems & AI Manager can have on business growth, efficiency, and cultural change.

Most business owners avoid documenting their core business processes (even though they’re key to building a business that works without them) so we decided to do if for them. We interview industry experts and have them share their best small business systems and processes. Our team then converts those interviews into procedure templates that you can duplicated, customised and deployed within your business. 

It’s the quickest, easiest and efficient way to build a systemised business.

Business Processes Simplified Podcast

Business Processes Simplified By SYSTEMology

S3:E13 Hiring a Systems & AI Manager with Jake Richards

In this episode, we sit down with organizational leadership expert and author, David Rendall, to discuss the absolute essentials for impactful leadership and business growth. David argues that while most business owners excel at their technical craft, true success and scalability come down to mastering the foundational principles of leading people. He dives into his four factors of effective leadership and explains why self-control and personal mastery are the most critical starting points for any leader.

S4:E3 Factors of Effective Leadership with David Rendall

In this episode, Stan Phelps, author of the Goldfish series of books, explains how a structured customer experience system and clear process can unlock sustainable business growth by focusing on the experience you provide to your current customers.

S4:E2 The Customer Experience System - Purple Goldfish Review with Stan Phelps

In this episode, we take you behind the scenes with Shannon and Ryan Smit of Smart Business Solutions. They explain how structured systems and strategic AI automation not only led to massive efficiency gains, saving over 1,000 hours on a single task, but also created capacity for higher-value client work. This story is the blueprint every business owner needs for scaling, regardless of their industry.

S3:E13 Hiring a Systems & AI Manager with Jake Richards

Business Processes Simplified Podcast

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Business Processes Simplified By SYSTEMology

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