Lee’s job is to get organisations to adopt continuous improvement and problem solving cultures for the long term. There are three high level categories within this process and Rob explains them in this episode.

KEY TAKEAWAYS
Finding Problems. You may know your problems or survey your employees or customers to find problems. Find them when they are small by increasing discussion and communication between everyone involved in processes and asking better questions.
Solving Problems. These are the tools and methodology that you employ to solve problems. Invest in training problem solving staff.
Sustaining Solutions. Keep those solutions running and involve everyone so they engage with the new way of working.

BEST MOMENTS

‘Typically when people engage us and engage other companies to help them create a problem solving culture or to create an army of problem solvers they want people to be trained in tools and techniques that actually solve problems.’

‘Problem finding is not randomly or through annual data or monthly meetings but through daily conversations, through visuals, through challenging thinking including everybody that's involved in the process.’

‘We treat problem solving like a special event for these big problems. We need to treat it like a Monday, a Tuesday, a Wednesday, a Thursday…like everyday.’

VALUABLE RESOURCES

Business Problems Solved Podcast

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

Lee’s job is to get organisations to adopt continuous improvement and problem solving cultures for the long term. There are three high level categories within this process and Rob explains them in this episode.
KEY TAKEAWAYS
<ul>
<li aria-level="1">Finding Problems. You may know your problems or survey your employees or customers to find problems. Find them when they are small by increasing discussion and communication between everyone involved in processes and asking better questions.</li>
<li aria-level="1">Solving Problems. These are the tools and methodology that you employ to solve problems. Invest in training problem solving staff.</li>
<li aria-level="1">Sustaining Solutions. Keep those solutions running and involve everyone so they engage with the new way of working.</li>
</ul>
BEST MOMENTS
‘Typically when people engage us and engage other companies to help them create a problem solving culture or to create an army of problem solvers they want people to be trained in tools and techniques that actually solve problems.’
‘Problem finding is not randomly or through annual data or monthly meetings but through daily conversations, through visuals, through challenging thinking including everybody that's involved in the process.’
‘We treat problem solving like a special event for these big problems. We need to treat it like a Monday, a Tuesday, a Wednesday, a Thursday…like everyday.’
VALUABLE RESOURCES
<a href="https://podcasts.apple.com/gb/podcast/business-problems-solved-podcast/id1444154403?mt=2">Business Problems Solved Podcast</a>         
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack &amp; India. I also enjoy listening to and reading business &amp; personal development material.
Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.
CONTACT METHOD
You can contact Lee Houghton on 07813342194
<a href="mailto:Lee@leehoughton.com">Lee@leehoughton.com</a> 
<a href="https://www.linkedin.com/in/lhoughton/">https://www.linkedin.com/in/lhoughton/</a>

WARNING - This podcast WILL challenge your thinking.

Welcome to Business Problems Solved!

In this podcast we help you solve your business problems by providing real examples and practical approaches to make today better than yesterday. 

Introducing your host, the multi-sector, self-professed ‘most improved improvement person’ and qualified Business Problem Solver

Lee Houghton (pronounced Hawton)

You can contact Lee on LinkedIn, Facebook, Instagram or Twitter by searching for Lee Houghton THE Business Problem Solver or via visiting www.leehoughton.com for more content and to solve your business problems.

And remember – saying you know how to do it, is not doing it …

Business Problems Solved Podcast

Business Problems Solved

Rob’s job is to get organisations to adopt continuous improvement and problem solving cultures for the long term. There are three high level categories within this process and Rob explains them in this episode.

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