Lee continues his "Not Just An International Author" mini-series, by talking to Mark Graban, a management consultant, and the author of several works, including ‘Lean Hospitals’, and ‘Measures Of Success’.

KEY TAKEAWAYS
Mark has found great success by taking the lessons learned from various sectors, and translating them into others, such as healthcare.
The older, more traditional models say that the higher up you go, the more infallible you become, or the more answers you have. This runs counter to effective problem solving.
Many use the metric of follower numbers in order to denote success, but it should really be measured on the quality of the message.
There is always the element of luck when it comes to opportunities. But luck favours the prepared. We can only take advantage of fortuitous chances if we have laid the groundwork that enables it.

BEST MOMENTS

'I was applying problem solving, and leadership methods from other industries into healthcare’

‘These approaches might run counter to what we’ve been taught’

‘Even if I’m not inventing methods, I’m good at connecting dots’

‘You just have to take advantage of an opportunity when it presents itself, even if it wasn’t part of the plan’

VALUABLE RESOURCES

Business Problems Solved Podcast      

Mark Graban LinkedIn - https://www.linkedin.com/in/mgraban/

Mark Graban - https://www.markgraban.com

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

Lee continues his "Not Just An International Author" mini-series, by talking to Mark Graban, a management consultant, and the author of several works, including &lsquo;Lean Hospitals&rsquo;, and &lsquo;Measures Of Success&rsquo;.
KEY TAKEAWAYS
<ul>
<li>Mark has found great success by taking the lessons learned from various sectors, and translating them into others, such as healthcare.</li>
<li>The older, more traditional models say that the higher up you go, the more infallible you become, or the more answers you have. This runs counter to effective problem solving.</li>
<li>Many use the metric of follower numbers in order to denote success, but it should really be measured on the quality of the message.</li>
<li>There is always the element of luck when it comes to opportunities. But luck favours the prepared. We can only take advantage of fortuitous chances if we have laid the groundwork that enables it.</li>
</ul>
BEST MOMENTS
'I was applying problem solving, and leadership methods from other industries into healthcare&rsquo;
&lsquo;These approaches might run counter to what we&rsquo;ve been taught&rsquo;
&lsquo;Even if I&rsquo;m not inventing methods, I&rsquo;m good at connecting dots&rsquo;
&lsquo;You just have to take advantage of an opportunity when it presents itself, even if it wasn&rsquo;t part of the plan&rsquo;
VALUABLE RESOURCES
<a href="https://podcasts.apple.com/gb/podcast/business-problems-solved-podcast/id1444154403?mt=2">Business Problems Solved Podcast</a> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Mark Graban LinkedIn - <a href="https://www.linkedin.com/in/mgraban/">https://www.linkedin.com/in/mgraban/</a>
Mark Graban - <a href="https://www.markgraban.com">https://www.markgraban.com</a>
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack &amp; India. I also enjoy listening to and reading business &amp; personal development material.
Lee Houghton is &ldquo;THE Business Problem Solver&rdquo;, a Management Consultant, CX Specialist and Keynote Speaker.
CONTACT METHOD
You can contact Lee Houghton on 07813342194
<a href="mailto:Lee@leehoughton.com">Lee@leehoughton.com</a>
<a href="https://www.linkedin.com/in/lhoughton/">https://www.linkedin.com/in/lhoughton/</a>

WARNING - This podcast WILL challenge your thinking.

Welcome to Business Problems Solved!

In this podcast we help you solve your business problems by providing real examples and practical approaches to make today better than yesterday. 

Introducing your host, the multi-sector, self-professed ‘most improved improvement person’ and qualified Business Problem Solver

Lee Houghton (pronounced Hawton)

You can contact Lee on LinkedIn, Facebook, Instagram or Twitter by searching for Lee Houghton THE Business Problem Solver or via visiting www.leehoughton.com for more content and to solve your business problems.

And remember – saying you know how to do it, is not doing it …

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