Lee talks to motivational speaker, communications expert and self-professed “Zookeeper”, Nigel Risner, a man who’s been on both sides of success, and who’s since devoted himself to helping businesses and their leaders improve in over seventy countries.

Nigel joins Lee to discuss his formula for success, and to talk about his incredible “zookeeper” theory, designed to allow leaders to unlock the potential in their teams.

KEY TAKEAWAYS
Speak with authenticity. Speak from the heart. Share your message with honesty and passion. A valuable message will always find its way to the right people.
You lead people and you manage things. When you’re a parent, you lead your child to success, and you manage the objects and processes around them. It’s the same in business. We need to know when to lead and when to manage.
Most of us, instead of listening, are waiting to respond. The greatest zookeepers are the ones who listen. Treat participants in the conversation as though they are the only thing that matters in the world.
Nigel’s top two tips for those wishing to supercharge their speaking career:

You need to have a “Martini Speech” - Develop a keynote speech that you can deliver “anytime, anyplace, anywhere”
You need to become phenomenal at marketing - Get out there and understand how to sell your services and yourself.
Never give “feedback". Give "feed-forward”. People can’t turn back time and do things differently. Constructive input happens in the moment, and is far more effective as a tool for future positive outcomes.
Too many businesses focus on the last customer instead of the next customer. By giving each interaction our total attention, we create life-changing experiences.

BEST MOMENTS

‘Making money isn’t complicated. Working with people is complicated’ 

‘If you’re in the room, be in the room’

‘LISTEN contains the same letters as SILENT’ 

‘If you’re brilliant, but no-one knows it, you’re not brilliant’ 

‘I am your most important person in the world right now'  

VALUABLE RESOURCES

Business Problems Solved Podcast

Nigel Risner - https://www.nigelrisner.com

Your Best Year Starts Here Podcast - https://www.nigelrisner.com/podcast

Nigel Risner LinkedIn - https://www.linkedin.com/in/nigel-risner-chief-zoo-keeper-09632/

Nigel Risner Facebook - https://www.facebook.com/nigel.risner

Nigel Risner Twitter - https://twitter.com/Nigelrisner

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

https://www.linkedin.com/in/lhoughton/

 

Lee talks to motivational speaker, communications expert and self-professed &ldquo;Zookeeper&rdquo;, Nigel Risner, a man who&rsquo;s been on both sides of success, and who&rsquo;s since devoted himself to helping businesses and their leaders improve in over seventy countries.
Nigel joins Lee to discuss his formula for success, and to talk about his incredible &ldquo;zookeeper&rdquo; theory, designed to allow leaders to unlock the potential in their teams.
KEY TAKEAWAYS
<ul>
<li>Speak with authenticity. Speak from the heart. Share your message with honesty and passion. A valuable message will always find its way to the right people.</li>
<li>You lead people and you manage things. When you&rsquo;re a parent, you lead your child to success, and you manage the objects and processes around them. It&rsquo;s the same in business. We need to know when to lead and when to manage.</li>
<li>Most of us, instead of listening, are waiting to respond. The greatest zookeepers are the ones who listen. Treat participants in the conversation as though they are the only thing that matters in the world.</li>
<li>Nigel&rsquo;s top two tips for those wishing to supercharge their speaking career:
<ul>
<li>You need to have a &ldquo;Martini Speech&rdquo; - Develop a keynote speech that you can deliver &ldquo;anytime, anyplace, anywhere&rdquo;</li>
<li>You need to become phenomenal at marketing - Get out there and understand how to sell your services and yourself.</li>
</ul>
</li>
<li>Never give &ldquo;feedback". Give "feed-forward&rdquo;. People can&rsquo;t turn back time and do things differently. Constructive input happens in the moment, and is far more effective as a tool for future positive outcomes.</li>
<li>Too many businesses focus on the last customer instead of the next customer. By giving each interaction our total attention, we create life-changing experiences.</li>
</ul>
BEST MOMENTS
&lsquo;Making money isn&rsquo;t complicated. Working with people is complicated&rsquo; 
&lsquo;If you&rsquo;re in the room, be in the room&rsquo;
&lsquo;LISTEN contains the same letters as SILENT&rsquo; 
&lsquo;If you&rsquo;re brilliant, but no-one knows it, you&rsquo;re not brilliant&rsquo; 
&lsquo;I am your most important person in the world right now' &nbsp;
VALUABLE RESOURCES
<a href="https://podcasts.apple.com/gb/podcast/business-problems-solved-podcast/id1444154403?mt=2">Business Problems Solved Podcast</a>
Nigel Risner -&nbsp;<a href="https://www.nigelrisner.com/">https://www.nigelrisner.com</a>
Your Best Year Starts Here Podcast -&nbsp;<a href="https://www.nigelrisner.com/podcast">https://www.nigelrisner.com/podcast</a>
Nigel Risner LinkedIn -&nbsp;<a href="https://www.linkedin.com/in/nigel-risner-chief-zoo-keeper-09632/">https://www.linkedin.com/in/nigel-risner-chief-zoo-keeper-09632/</a>
Nigel Risner Facebook -&nbsp;<a href="https://www.facebook.com/nigel.risner">https://www.facebook.com/nigel.risner</a>
Nigel Risner Twitter -&nbsp;<a href="https://twitter.com/Nigelrisner">https://twitter.com/Nigelrisner</a>
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack &amp; India. I also enjoy listening to and reading business &amp; personal development material.
Lee Houghton is &ldquo;THE Business Problem Solver&rdquo;, a Management Consultant, CX Specialist and Keynote Speaker.
CONTACT METHOD
You can contact Lee Houghton on 07813342194
Lee@leehoughton.com
<a href="https://www.linkedin.com/in/lhoughton/">https://www.linkedin.com/in/lhoughton/</a>
&nbsp;

WARNING - This podcast WILL challenge your thinking.

Welcome to Business Problems Solved!

In this podcast we help you solve your business problems by providing real examples and practical approaches to make today better than yesterday. 

Introducing your host, the multi-sector, self-professed ‘most improved improvement person’ and qualified Business Problem Solver

Lee Houghton (pronounced Hawton)

You can contact Lee on LinkedIn, Facebook, Instagram or Twitter by searching for Lee Houghton THE Business Problem Solver or via visiting www.leehoughton.com for more content and to solve your business problems.

And remember – saying you know how to do it, is not doing it …

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