As leaders of people and change, we are always trying to get people to do the right thing at the right time, every time. Rather than repeatedly just telling or ordering them to do so, which requires intervention from you constantly, there are other ways to persuade people to continuously commit to action which Lee explains to you in this episode. 
KEY TAKEAWAYS
If someone is working a process they have to be either really well trained to the point where the actions become habitual, but not everything we do is a consistent action. 
If the action is a response to circumstance then training will not help, the person has to make the right decision. 
The three main influencing strategies are ; using the Person, using Social influence or using the Environment to support it. (PSE).
You may face resistance due to the pain required to change may surpass the pain of the current process. 
You can create a sense of belonging and teamwork. Can you provide a role model to the process? 
Ensure the whole environment is supportive of doing the right thing. For example, easy provision of equipment. 
Create trust as people need to believe that change is for the greater good. 

BEST MOMENTS
‘Our job as leaders is to help them think about it enough to then, hopefully, do the right thing.’
``We spoke about pleasure and pain quite a bit in the past as well. We always, typically, try to paint this picture of pleasure. The dream that we are trying to create, the process and the place we want people to work in.’
‘The conditions within our environments that we’ve created are also factors we need to consider.’
‘Do not just tell them. Do not just tell people to do something. There are so many other strategies that you can do to help people do the right thing at the right time, every time.’
VALUABLE RESOURCES
Business Problems Solved Podcast
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.
Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.
CONTACT METHOD
You can contact Lee Houghton on 07813342194
Lee@leehoughton.com
https://www.linkedin.com/in/lhoughton/

As leaders of people and change, we are always trying to get people to do the right thing at the right time, every time. Rather than repeatedly just telling or ordering them to do so, which requires intervention from you constantly, there are other ways to persuade people to continuously commit to action which Lee explains to you in this episode.  KEY TAKEAWAYS
<ul>
<li aria-level="1">If someone is working a process they have to be either really well trained to the point where the actions become habitual, but not everything we do is a consistent action. </li>
<li aria-level="1">If the action is a response to circumstance then training will not help, the person has to make the right decision. </li>
<li aria-level="1">The three main influencing strategies are ; using the Person, using Social influence or using the Environment to support it. (PSE).</li>
<li aria-level="1">You may face resistance due to the pain required to change may surpass the pain of the current process. </li>
<li aria-level="1">You can create a sense of belonging and teamwork. Can you provide a role model to the process? </li>
<li aria-level="1">Ensure the whole environment is supportive of doing the right thing. For example, easy provision of equipment. </li>
<li aria-level="1">Create trust as people need to believe that change is for the greater good. </li>
</ul>
BEST MOMENTS ‘Our job as leaders is to help them think about it enough to then, hopefully, do the right thing.’ ``We spoke about pleasure and pain quite a bit in the past as well. We always, typically, try to paint this picture of pleasure. The dream that we are trying to create, the process and the place we want people to work in.’ ‘The conditions within our environments that we’ve created are also factors we need to consider.’ ‘Do not just tell them. Do not just tell people to do something. There are so many other strategies that you can do to help people do the right thing at the right time, every time.’ VALUABLE RESOURCES <a href="https://podcasts.apple.com/gb/podcast/business-problems-solved-podcast/id1444154403?mt=2">Business Problems Solved Podcast</a>          ABOUT THE HOST For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack &amp; India. I also enjoy listening to and reading business &amp; personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker. CONTACT METHOD You can contact Lee Houghton on 07813342194 <a href="mailto:Lee@leehoughton.com">Lee@leehoughton.com</a>  <a href="https://www.linkedin.com/in/lhoughton/">https://www.linkedin.com/in/lhoughton/</a>

WARNING - This podcast WILL challenge your thinking.

Welcome to Business Problems Solved!

In this podcast we help you solve your business problems by providing real examples and practical approaches to make today better than yesterday. 

Introducing your host, the multi-sector, self-professed ‘most improved improvement person’ and qualified Business Problem Solver

Lee Houghton (pronounced Hawton)

You can contact Lee on LinkedIn, Facebook, Instagram or Twitter by searching for Lee Houghton THE Business Problem Solver or via visiting www.leehoughton.com for more content and to solve your business problems.

And remember – saying you know how to do it, is not doing it …

Business Problems Solved Podcast

Business Problems Solved

As leaders of people and change, we are always trying to get people to do the right thing at the right time, every time. Rather than repeatedly just telling or ordering them to do so, which requires intervention from you constantly, there are other ways to persuade people to continuously commit to action which Lee explains to you in this episode.

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