Backbase, the leader in AI-powered banking, in partnership with African Banker magazine, has released the third edition of the Africa Digital Banking Experience Series 2025. The study found that a vast majority of participating banks view AI as crucial, with AI-driven services considered very or extremely important for improving operational efficiency and customer engagement over the next five years. The report also highlighted that banks are moving beyond the traditional mass-market approach to deliver more individualised, meaningful experiences. Nhlanhla Mahlangu spoke to Heidi Custers, Global Strategy and Transformation Director at Backbase.

Backbase, the leader in AI-powered banking, in partnership with&nbsp;African Banker magazine, has released the third edition of the Africa Digital Banking Experience Series 2025. The study found that a vast majority of participating banks view AI as crucial, with AI-driven services considered very or extremely important for improving operational efficiency and customer engagement over the next five years. The report also highlighted that banks are moving beyond the traditional mass-market approach to deliver more individualised, meaningful experiences. Nhlanhla Mahlangu spoke to Heidi Custers, Global Strategy and Transformation Director at Backbase.

In-depth financial issues, profiling of African businesses doing well internationally, stocks & market updates.

In-depth financial issues, profiling of African businesses doing well internationally, stocks &amp; market updates.

Business Africa

Africa in Business

The 3rd edition of the Africa Digital Banking Experience Series 2025 finds that AI-driven services are crucial in improving banking operational efficiency

About 75 municipalities in South Africa risk losing their government funding, known as equitable share allocations, this month after the National Treasury moved to penalise alleged financial mismanagement. The decision has sparked a sharp reaction from Salga, a government-linked association that represents all 257 municipalities in the country. Salga has questioned the fairness and transparency of the National Treasury's process that resulted in the funds being withheld. Nhlanhla Mahlangu spoke to Lerato Phasha, Salga's Portfolio Head for Municipal Finance, Fiscal Policy and Economic Growth.

About 75 municipalities in South Africa risk losing their government funding, known as equitable share allocations, this month after the National Treasury moved to penalise alleged financial mismanagement. The decision has sparked a sharp reaction from Salga, a government-linked association that represents all 257 municipalities in the country. Salga has questioned the fairness and transparency of the National Treasury's process that resulted in the funds being withheld. Nhlanhla Mahlangu spoke to Lerato Phasha, Salga's Portfolio Head for Municipal Finance, Fiscal Policy and Economic Growth.

75 municipalities in South Africa at risk of losing government funding

At the start of 2025, Africa's agricultural sector appeared to be on a recovery path following a severe drought in the previous season. However, this fragile rebound was quickly tested by rising trade tensions. The United States introduced reciprocal tariffs, while within the region, Botswana repeatedly imposed bans on South African vegetable imports.

Malawi also rolled out restrictions on a range of imported goods, and Zimbabwe banned maize imports in a bid to boost local production, conserve foreign currency and pursue food self-sufficiency. Overall, 2025 saw several African countries increasingly turn to import restrictions as protectionist tools, despite ongoing calls for deeper regional integration. Nhlanhla Mahlangu spoke to Thabile Nkunjana, a senior agricultural economist at the South Africa-based National Agricultural Marketing Council.

At the start of 2025, Africa's agricultural sector appeared to be on a recovery path following a severe drought in the previous season. However, this fragile rebound was quickly tested by rising trade tensions. The United States introduced reciprocal tariffs, while within the region, Botswana repeatedly imposed bans on South African vegetable imports.
Malawi also rolled out restrictions on a range of imported goods, and Zimbabwe banned maize imports in a bid to boost local production, conserve foreign currency and pursue food self-sufficiency. Overall, 2025 saw several African countries increasingly turn to import restrictions as protectionist tools, despite ongoing calls for deeper regional integration. Nhlanhla Mahlangu spoke to Thabile Nkunjana, a senior agricultural economist at the South Africa-based National Agricultural Marketing Council.

The agricultural sector in Africa was tested by trade tensions in 2025

Table Mountain Aerial Cableway Company, located in Cape Town, South Africa, kicked off the December festive season with a major milestone. On Monday this week, the company welcomed its 33 millionth visitor. Visitors have been using cable cars since 1929 to reach the top of the iconic Table Mountain. The Table Mountain Aerial Cableway Company offers visitors a fun, safe and enjoyable way to explore the mountain. Channel Africa reporter Sisi Segalo spoke to the Managing Director of Table Mountain Aerial Cableway Company, Wahida Parker, to find out what sets them apart from the rest.

Table Mountain Aerial Cableway Company, located in Cape Town, South Africa, kicked off the December festive season with a major milestone. On Monday this week, the company welcomed its 33 millionth visitor. Visitors have been using cable cars since 1929 to reach the top of the iconic Table Mountain. The Table Mountain Aerial Cableway Company offers visitors a fun, safe and enjoyable way to explore the mountain. Channel Africa reporter Sisi Segalo spoke to the Managing Director of Table Mountain Aerial Cableway Company, Wahida Parker, to find out what sets them apart from the rest.

The 3rd edition of the Africa Digital Banking Experience Series 2025 finds that AI-driven services are crucial in improving banking operational efficiency

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