The Competition and Fair Trading Commission (CFTC) in Malawi has fined two leading commercial banks millions of dollars after finding them guilty of unfair consumer practices. The complaints against FDH Bank plc and Standard Bank plc were imposed for unfair consumer practices, misleading conduct, and supplying defective products and services. The enforcement action also resulted in the commission ordering six companies operating in the banking, agriculture, courier, dry-cleaning and real estate sectors to refund consumers.To discuss this further we have on the line CEO Desmond Kaunda.

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