Discovery, a South African financial services and private healthcare group, says it will absorb the cost of a claims system error that resulted in the overpayment of certain Above Threshold Benefit (ATB) claims in 2025, affecting more than 16 500 members. The announcement follows the company’s notification to clients at the beginning of January 2026 about an error in the processing of medicine claims between January and December 2025. 

MediCheck, which represents more than 1 500 affected members, has welcomed Discovery Health’s decision to carry the full financial burden of the claims processing mistake rather than seeking to recover the overpaid amounts from members of its medical scheme. Thami Ngubeni spoke to Mark Hyman, CEO of MediCheck.