A report by African Banker and Backbase titled "Retail banking: Competing for the modern African customer" that forms part of the Africa Digital Banking Experience Series, unpacks how banks across the continent are transforming retail banking by prioritising operational agility, digital access, and customer engagement.
The report also examines everyday banking in urban and rural areas, and how the industry is leveraging technology to redefine financial access across the continent, ultimately reaching the unbanked population.
Thami Ngubeni spoke to Nohaila Ibn El Farouk, Account Executive EMEA, at Backbase....

W Hospitality Group report shows 675 hotels and resorts currently in development across Africa
04:28

Rwanda to invest up to $6 billion in nuclear power plant
10:01

Rising global oil prices force South Africa’s low‑cost airline FlySafair to introduce temporary fuel surcharge
06:14