The world was shocked when a Ukrainian Airlines flight went down near Tehran, but when officials confirmed dozens of Canadians were on board our nation was stunned -- as journalists sprang into action to tell the stories of the innocent lives taken too soon. With so many victims in the Lower Mainland, CTV Vancouver journalists were inundated with heart-wrenching stories as communities mourned the tragedy.

BTS with CTV Vancouver host Penny Daflos and reporter Shannon Paterson describe the difficult steps in finding the loved ones left behind, then respectfully conveying the loss felt by their families, friends, and communities. This is, quite simply, one of the toughest jobs reporters have, but they are often a welcome conduit for grieving loved ones to express their loss.

<p>The world was shocked when a Ukrainian Airlines flight went down near Tehran, but when officials confirmed dozens of Canadians were on board our nation was stunned -- as journalists sprang into action to tell the stories of the innocent lives taken too soon. With so many <a href="https://bc.ctvnews.ca/sorry-we-lost-you-grief-stricken-canadians-react-to-cause-of-plane-crash-1.4763547">victims in the Lower Mainland</a>, CTV Vancouver journalists were inundated with heart-wrenching stories as communities mourned the tragedy.</p>
<p><a href="https://bc.ctvnews.ca/bts-podcast">BTS with CTV</a> Vancouver host <a href="https://twitter.com/PennyDaflos">Penny Daflos</a> and reporter <a href="https://twitter.com/ctv_shannon">Shannon Paterson</a> describe the difficult steps in finding the loved ones left behind, then respectfully conveying the loss felt by their families, friends, and communities. This is, quite simply, one of the toughest jobs reporters have, but they are often a welcome conduit for grieving loved ones to express their loss.</p>

A behind-the-scenes look at the stories behind the stories from the CTV Vancouver newsroom. Penny Daflos discusses the stressful, inspiring, irritating and heartbreaking moments that never make it on TV in unfiltered conversations with her colleagues – including other reporters, anchors, videographers, technicians and producers who battle the clock each day to make deadline.

A behind-the-scenes look at the stories behind the stories from the CTV Vancouver newsroom. Penny Daflos discusses the stressful, inspiring, irritating and heartbreaking moments that never make it on TV in unfiltered conversations with her colleagues –...

BTS with CTV News Vancouver

Vancouver journalists tasked with putting a human face to a faraway tragedy have a difficult job, but one they feel obligated to tell with respect and sensitivity.

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