Loan Market Ellenbrook swears by one rule that many brokers are too nervous to try.

In the latest Broker Bulletin, Loan Market CEO Sam White sits down with Tania and Brett Richardson from Loan Market Ellenbrook to deep dive into the business' continued success since its inception back in 2009.

With a team of 13, 484 Google reviews and a business that keeps growing through repeat clients and referrals, Tania and Brett share the behind-the-scenes of their busy WA brokerage.

What you'll take away:
How one simple rule can halve your appointment times
Where to focus your activity as the market tightens
Why more process can mean happier clients, not fewer

Like this episode?
Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.
Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker.
You can also connect with us on Instagram @lmg.broker and on LinkedIn.
Want to know more about LMG? Click here.

Show notes
01:11 Starting out solo in 2009, when asset finance kept the lights on
 05:37 What changed when Tania joined the business
 06:57 How automated workflows led to 484 Google reviews
 08:51 From an upstairs office nobody could find to a corner shopfront
 14:28 What to do right now as the market tightens
 16:09 The rule: why they won’t book an appointment without documents
 18:35 Does process make broking less personal?
 23:08 Husband and wife in business: stay in your lane and leave work at the door 

Loan Market Ellenbrook swears by one rule that many brokers are too nervous to try.
In the latest Broker Bulletin, Loan Market CEO Sam White sits down with Tania and Brett Richardson from Loan Market Ellenbrook to deep dive into the business' continued success since its inception back in 2009. With a team of 13, 484 Google reviews and a business that keeps growing through repeat clients and referrals, Tania and Brett share the behind-the-scenes of their busy WA brokerage. What you'll take away:
<ul>
<li>How one simple rule can halve your appointment times</li>
<li>Where to focus your activity as the market tightens</li>
<li>Why more process can mean happier clients, not fewer</li>
</ul>
Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at podcast@lmg.broker. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here. Show notes 01:11 Starting out solo in 2009, when asset finance kept the lights on &nbsp;05:37 What changed when Tania joined the business &nbsp;06:57 How automated workflows led to 484 Google reviews &nbsp;08:51 From an upstairs office nobody could find to a corner shopfront &nbsp;14:28 What to do right now as the market tightens &nbsp;16:09 The rule: why they won&rsquo;t book an appointment without documents &nbsp;18:35 Does process make broking less personal? &nbsp;23:08 Husband and wife in business: stay in your lane and leave work at the door&nbsp;

Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia’s broking industry. It’s all about keeping you ahead of the game in a market that’s always on the move.

Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need to make the most of your broking journey.

Whether you’re on the road, at the gym, or taking some time out from a busy day, Broker Bulletin is here to keep you inspired, informed, and ready to take your business to the next level, no matter what stage of your career you are in.

So, hit subscribe, join the conversation, and connect with our growing broker community.

Broker Bulletin is your go-to podcast for tips, stories, and insights straight from the heart of Australia&rsquo;s broking industry. It&rsquo;s all about keeping you ahead of the game in a market that&rsquo;s always on the move.
Each week, we chat with guest brokers, industry leaders, and area experts who tackle the big challenges facing broking and share some of the real opportunities on offer. From celebrating wins to dishing out practical advice, each episode will give you the guidance you need to make the most of your broking journey.
Whether you&rsquo;re on the road, at the gym, or taking some time out from a busy day, Broker Bulletin is here to keep you inspired, informed, and ready to take your business to the next level, no matter what stage of your career you are in.
So, hit subscribe, join the conversation, and connect with our growing broker community.