You pay for a high-speed NBN plan month after month, but you’re still getting hit with frozen Zoom calls, laggy streaming, and endless loading wheels. If your home internet feels sluggish, a massive new study of over 12,000 Australian households has revealed that the blame probably doesn't rest with the NBN itself—it’s coming from inside your own house. Remarkably, 92% of users are making critical setup errors that are actively crippling their download speeds.

Brent catches up with Australia's premier tech journalist Stephen Fenech, editor of Tech Guide. Stephen breaks down the top five home networking blunders slowing you down—from using severely outdated modems that can't handle fast plans, to the absolute worst places you can hide your router.

Hit play for a quick, essential guide to setting up your hardware for success and fixing your home WiFi without spending a cent extra on your monthly bill.