 Is your AI chatbot the new expert under the hood?

Joining Brent is Adele Coswello, Chief Customer Officer at mycar, to discuss how drivers are increasingly turning to AI to interpret dashboard warning lights, decode strange noises, and even guide basic maintenance tasks. With nearly half of Australian drivers now trusting AI to inform their servicing decisions, the dynamic between customers and technicians is changing fast.

Is this new wave of tech-savvy drivers actually better prepared, or are we heading toward a dangerous overreliance on digital advice? Adele shares her insights on where AI fits into the garage, how it’s changing the trust factor, and why a human mechanic is still your best line of defense.

&nbsp;Is your AI chatbot the new expert under the hood?
Joining Brent is Adele Coswello, Chief Customer Officer at mycar, to discuss how drivers are increasingly turning to AI to interpret dashboard warning lights, decode strange noises, and even guide basic maintenance tasks. With nearly half of Australian drivers now trusting AI to inform their servicing decisions, the dynamic between customers and technicians is changing fast.
Is this new wave of tech-savvy drivers actually better prepared, or are we heading toward a dangerous overreliance on digital advice? Adele shares her insights on where AI fits into the garage, how it&rsquo;s changing the trust factor, and why a human mechanic is still your best line of defense.

Join Brent Bultitude every weekend for lively chats with industry insiders and special guests! Covering the latest trends and exciting topics, it's your go-to for fresh insights and fun conversations.

Tune in for your weekend fix of thought-provoking conversation!

Join&nbsp;Brent Bultitude&nbsp;every weekend for lively chats with industry insiders and special guests! Covering the latest trends and exciting topics, it's your go-to for fresh insights and fun conversations.
Tune in for your weekend fix of thought-provoking conversation!

Afternoons with Brent Bultitude

Brent’s Business background and personality are fundamental to asking the right people the right questions with interviews, the latest news, quizzes, music and your calls on 13 12 69.

Plus Brent interviews many more people that are going to tell us what’s going from stories in the news to the things you care about.

Brent&rsquo;s Business background and personality are fundamental to asking the right people the right questions with interviews, the latest news, quizzes, music and your calls on 13 12 69. Plus Brent interviews many more people that are going to tell us what&rsquo;s going from stories in the news to the things you care about.