Heath Ramsey, Sr. Director of Product Management talks about what developers should know about setting up data to be successful with ServiceNow intelligence products, many of the intelligence products in the platform, what's free and what's paid for, the skills you'll need, and more. Topics
00:00 Welcome/Introductions
04:46 Heath's discoverys for maximum PA value
08:28 Structured data and unstructured data
09:54 Example of unstructured data (NLU)
11:38 AI Search
14:45 Flow Designer and machine learning
17:58 Adding value as a developer
20:45 The philosophy of ServiceNow and AI
23:24 Dynamic translation and better experiences
28:05 Regression framework
31:09 Developer skills required
33:30 Free and paid-for capabilities
35:38 Closing takeaways
37:28 Contact information
38:09 Outro

Links
Developer Portal
heath.ramsey@servicenow.com
NowLearning
Docs

Heath Ramsey, Sr. Director of Product Management talks about what developers should know about setting up data to be successful with ServiceNow intelligence products, many of the intelligence products in the platform, what's free and what's paid for, the skills you'll need, and more. Topics
<ul>
<li>00:00 Welcome/Introductions</li>
<li>04:46 Heath's discoverys for maximum PA value</li>
<li>08:28 Structured data and unstructured data</li>
<li>09:54 Example of unstructured data (NLU)</li>
<li>11:38 AI Search</li>
<li>14:45 Flow Designer and machine learning</li>
<li>17:58 Adding value as a developer</li>
<li>20:45 The philosophy of ServiceNow and AI</li>
<li>23:24 Dynamic translation and better experiences</li>
<li>28:05 Regression framework</li>
<li>31:09 Developer skills required</li>
<li>33:30 Free and paid-for capabilities</li>
<li>35:38 Closing takeaways</li>
<li>37:28 Contact information</li>
<li>38:09 Outro</li>
</ul>
Links
<ul>
<li><a href="https://developer.servicenow.com">Developer Portal</a></li>
<li>heath.ramsey@servicenow.com</li>
<li><a href="https://nowlearning.servicenow.com">NowLearning</a></li>
<li><a href="https://docs.servicenow.com">Docs</a></li>
</ul>

Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your hosts, Chuck Tomasi and Lauren McManamon, Sr. Developer Advocates. They talk to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.

Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your hosts, Chuck Tomasi and Lauren McManamon, Sr. Developer Advocates. They talk to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.

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